I can't view most of the media here because imgur is blocked in the UK, i use imgbb/postimgs. Here goes a recent 'boom heashot' with the one and only flying monkey. I've hardly played this year so it is what it is, but call of duty style gameplay is all I enjoy.      

@Opex-Rah Great game and good work Hazel! I am absolutely loving it even though there are so many things to be fixed. The only question I have is, can we have Gold Box and Crystal visuals like in the screenshot? The Crystal boxes we have now in testing phase don’t look very nostalgic to me, Thank you.   

Since the bundle gave 10k rubies, all I care to have back is 9990 tk to balance it all out. Here's the response they gave me to the email i first made: So, I sent back the following (looks harsh, but at this point, I'm already not pleased by this happening again: And conveniently enough, they sent back such: Now, I don't care for a monetary refund. I just want the unspent tk back for which I didn't get the service I paid for. But clearly support doesn't either understand, or care and closed the ticket. I sent back one more email, but we'll wait to see what happens.   Now I did also purchase the bundle on my main. Had a brief look over the interface, just not had time to play and test yet.   And for anyone who says, 'just rank up'. Blindness to actions will only remain.

tbh hope you can get that 20k refunded

Seems my prior post was made redacted for eyes to see. So let me break the reality down a bit more in detail. I purchase this bundle in may on my alt (rank02). Naturally I always check the terms on the announcement. I may not be the only player who did. The game has already, in the past, implemented bundles with rank requirements of rank08 (master sergeant), clan license (warrant officer 1). So they do have the ability to correctly make an announcement and bundle for the shop.   I repeat. I purchased this in May. There are no indications that I need to play on tanki online any further, to play classic. Note that, I did purchase the old school (gold tier) bundle.   Several months later...   They finally rush to release classic before the end of year to avoid having to return players their rubies for not being able to meet their deadline. The day of release, finally appears.   I wake up, get on the server, notice that, I can yet, purchase the bundles again. But cannot play. To this point, there was still no announcement of the rank requirement.   I message support: Don't forget to see the timestamp, I did email a bit later because I was consulting friends and confirming I had evidence of the purchase in May. Which is already shown in this thread when I replied to Opex. In which he returned a response of mockery and chose to ignore the information about the classic purchase out of rank.   Now you sent me a post @scales, that entails a link to where opex said the following, which I let google translate the page for, advise me with the correct translation if it is off: Ah yes, he's sorry for a confusion which should never have happened because we know the game can implement rank limits. Now support bombarded me with the eula and no apology, the English channels have no official wording of such new requirement they put in place. Now, you can see my local timestamp. Such fix only happened later after their terms changed. Was I deceived? Yes. I would never have purchased the bundle on that account if I knew, the game would force me play further to claim it's contents. That wasn't in the announcement. And this is the second instance something like this has happened to the same account. The first time, I can discuss later for those who wish to know.   Months of negligence and transparency issues is not funny. It is greatly unprofessional. I am not going to pay for the games lack of information distribution and lack of programming ability.   Now to any forum mod or staff with ability to delete my posts, this time, I've got this all recorded so I know what I've said this time, with more detail. This is all very constructive.   This game makes many loopholes and gets away with it. Now I don't mind paying. But if I paid and now there's an extra term to when I paid. I'm not having it. Be sincere.