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I speak English well, that's why I communicate in battle with Russian players, and with English players. Sometimes I meet English-speaking representatives who frankly insult me ​​and provoke me. Unfortunately, in our schools and universities we are not told about various insults, because I really want to answer these people with Russian expressions. It seems that you realized that I am very quick-tempered, especially when they stick to me in situations in which I am innocent!

 

In the Russian forum we have 2 sections with violations - gaming and chat. In the section of chat violations we send screenshots with insults in the game chat and after a while these people are given a ban chat. When I saw you in the Game Violators section, I thought that it was integrated for all violations. Having sent there a screenshot with insults of an English-speaking person to me, after a while I saw this:

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I absolutely do not understand your policy of bans, because logically, if I now block this person for myself, he will continue to insult other people with impunity. Explain please, why so? Maybe I do not understand something?

 

P.S. I ask you not to use slang in the answers, because I do not quite understand it ..

Edited by UberAegis_mult
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Basically, the mods over here don't want to do so much work.

 

They say they don't have time for stuff like this... Everything in the EN community is very inefficient compared to RU.

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Also people get banned from chat for insults/profanity if a chat mod or admin catches them in the chat channel , so why don't they give bans to players who insult someone when a mod isn't present but a proof of the violation is?

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I absolutely do not understand your policy of bans, because logically, if I now block this person for myself, he will continue to insult other people with impunity. Explain please, why so? Maybe I do not understand something?

Years of the experience showed us that most people do not stop making violations, no matter how much they are banned. Also, it's not our place to act as parents or teachers of the offenders, chat moderators are not here to teach anyone how to behave, they're here merely to moderate an online game. Hence, we decided on a different approach - it was proven that it's more useful to show to players how to block offenders and protect themselves from such instead of chasing bans, following this logic  :) You can read more about it here: http://en.tankiforum.com/index.php?showtopic=357462

 

Basically, the mods over here don't want to do so much work.

 

They say they don't have time for stuff like this... Everything in the EN community is very inefficient compared to RU.

It's simply a matter of perspective. Different communities have different users, different points of view and different approach. Ours is to assist players and show them how to use several in-game options to protect themselves. Why? Because it works and it's a better thing to do -  it gives helpers more time to actually work with players, connect with them, help them with their daily issues/questions/problems and to build overall better atmosphere, while players are empowered with the option to take matters in their own hands and literally mute someone forever  ;)

 

Also people get banned from chat for insults/profanity if a chat mod or admin catches them in the chat channel , so why don't they give bans to players who insult someone when a mod isn't present but a proof of the violation is?

It's not that simple. Why? It was explained in the topic I linked:

 

 

Since the opportunity was available, players were capable of falsifying offenses and submitting them, threatening players with evidence they may or may not have against them and submitting violations to further their personal vendettas. 

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I absolutely do not understand your policy of bans, because logically, if I now block this person for myself, he will continue to insult other people with impunity. Explain please, why so? Maybe I do not understand something?

 
P.S. I ask you not to use slang in the answers, because I do not quite understand it ..

 

The Chat Violations section, while is was useful to a certain degree, also raised some interesting issues.

 

First of all, reporting someone tended to start a sort of "Spiral of Hatred" (a kind of vendetta) where players who felt they had been wronged by people reporting them made it their personal mission to either "catch" their "reporter" red-handed by watching his or her messages very closely, before screenshotting and reporting anything that they thought could get them banned. Or they'd take a different route by provoking and insulting the "reporter" (once they'd been unbanned) until the "reporter" was eventually provoked into anger. This would then keep spiralling out of control.

 

I've seen the Chat Violations section used by people reporting other players simply because they don't like them or are jealous of them.

 

Also, people reporting the violation with screenshots could "cut" certain parts of the chat out (by not scrolling up the chat channel for example) which contained messages that they had written which broke rules, making themselves out as being "seekers of justice" when in actual fact they were just as guilty as the people they were reporting.

 

The server merge has also improved things massively, because the Chat Moderation team are not nearly as stretched over the different channels as they were for the 24 servers. Nowadays, if someone is insulting people in the main chat they generally get dealt with pretty quickly.

 


 

Also, don't you get a certain satisfaction by blocking someone? I know it may sound a little strange, but I always find ignoring someone who is swearing at/abusing me and "rising above" their petty insults rather satisfying.

Edited by Savage
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It's simply a matter of perspective. Different communities have different users, different points of view and different approach. Ours is to assist players and show them how to use several in-game options to protect themselves. Why? Because it works and it's a better thing to do - it gives helpers more time to actually work with players, connect with them, help them with their daily issues/questions/problems and to build overall better atmosphere, while players are empowered with the option to literally mute someone forever  ;)

 

But the ignore list empties itself each time we clear cache to play without lagging. Some people have so many accounts we have to keep track of all of them and add them back to the ignore list each time we clear cache..

 

and we have to add that giant list of people to ignore each time we use a different computer.

 

p.s. I might insult quite a bit but i only have 1 account here and 1 account on ES so it's not as hard to ignore me than some others.

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But the ignore list empties itself each time we clear cache to play without lagging. 

That is unfortunate and we did complain to developers about it from the start. Let's hope it will get fixed eventually but in the meantime, try not to clear cache. 

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Oh... It is a great expirience for me to discover another points of view. I start to think that EN community is more adequate than ours. Unfortunatelly i dont have fluency in language, so i dont have an opportunity to play by voice with EN players :( But it is a great motivator, I guess. 

I am very grateful to everyone who answered in this topic.

 

See you on the battlefields! :rolleyes: 

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That is unfortunate and we did complain to developers about it from the start. Let's hope it will get fixed eventually but in the meantime, try not to clear cache.

How about in the meantime continue to deal with chat violations until it gets fixed..

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Oh... It is a great expirience for me to discover another points of view. I start to think that EN community is more adequate than ours. Unfortunatelly i dont have fluency in language, so i dont have an opportunity to play by voice with EN players :( But it is a great motivator, I guess. 

I am very grateful to everyone who answered in this topic.

 

See you on the battlefields! :rolleyes: 

Your username though... "____mult" ... :o

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Oh... It is a great expirience for me to discover another points of view. I start to think that EN community is more adequate than ours. Unfortunatelly i dont have fluency in language, so i dont have an opportunity to play by voice with EN players :( But it is a great motivator, I guess. 

I am very grateful to everyone who answered in this topic.

 

See you on the battlefields! :rolleyes: 

Thank you for sharing your concerns and feedback with us, take care :)

 

How about in the meantime continue to deal with chat violations until it gets fixed..

No :P And you could read above why it's pointless to go down that path again. 

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Chat violations section was closed for the EN community a few months ago, read more about it here: %5BSpecial%5D Chat Violations Section Closure

They said they closed it because of the "negative atmosphere". In my opinion, they only closed it because english mods are lazy.

 

Do the russian mods speak about a "negative atmosphere"? No.

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Let me quote myself:
 

It's simply a matter of perspective. Different communities have different users, different points of view and different approach.


We're more focused on work with players than just be ban machines.

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