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Lags / "Connection Closed"


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Hi, I'm serene_only from Russian Test-Crew.

There are some problems on the uplink to TO servers. Please, be patient and post here trace results and describe your problem

This will help TO crew to resolve it.

Thank you.

update: seems some problems have been resolved

 

How to trace the address:

Steps:

 

1) Open the "Command Prompt" from Start --> Commands Prompt

2) Write

tracert c5.tankionline.com

 

3) Press "Enter" and wait till your PC finishes the operations

4) Take a screen of the results and post it here

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Microsoft Windows [Version 6.0.6002]

Copyright © 2006 Microsoft Corporation. All rights reserved.

 

C:\Users\wen>tracert c5.tankionline.com

 

Tracing route to c5.tankionline.com [62.152.57.15]

over a maximum of 30 hops:

 

1 * * * Request timed out.

2 155 ms 157 ms 146 ms 10.223.19.182

3 180 ms 147 ms 137 ms 10.223.19.53

4 136 ms 147 ms 166 ms 203.82.78.202

5 151 ms 166 ms 753 ms 203.82.78.209

6 126 ms 104 ms 115 ms 203.82.74.93

7 148 ms 206 ms 165 ms 203.82.73.178

8 * 243 ms * Vlan526.icore1.HK2-HongKong.as6453.net [116.0.67

.97]

9 266 ms 264 ms 266 ms if-6-1143.tcore1.TV2-Tokyo.as6453.net [180.87.18

0.37]

10 373 ms 367 ms 387 ms if-9-2.tcore2.PDI-PaloAlto.as6453.net [180.87.18

0.17]

11 342 ms 357 ms 357 ms if-10-0-0-3256.core3.SQN-SanJose.as6453.net [66.

198.144.18]

12 * 363 ms 376 ms Vlan56.icore1.SQN-SanJose.as6453.net [209.58.116

.49]

13 431 ms 436 ms 437 ms Vlan559.icore1.SQN-SanJose.as6453.net [209.58.11

6.110]

14 443 ms 856 ms 437 ms vlan90.csw4.SanJose1.Level3.net [4.69.152.254]

15 424 ms 447 ms 457 ms ae-91-91.ebr1.SanJose1.Level3.net [4.69.153.13]

 

16 434 ms 436 ms 457 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186]

17 433 ms 446 ms 457 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.148.46]

 

18 433 ms 455 ms 446 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77]

 

19 446 ms 437 ms 477 ms ae-42-42.ebr2.London1.Level3.net [4.69.137.69]

20 454 ms 456 ms 437 ms ae-21-21.ebr2.Frankfurt1.Level3.net [4.69.148.18

6]

21 455 ms 447 ms 425 ms ae-92-92.csw4.Frankfurt1.Level3.net [4.69.140.30

]

22 421 ms 437 ms 466 ms ae-4-90.edge3.Frankfurt1.Level3.net [4.69.154.19

9]

23 436 ms 464 ms 473 ms IPTRIPLEPLA.edge3.Frankfurt1.Level3.net [212.162

.40.194]

24 568 ms 647 ms 427 ms ae0-41-rt1.spb.cloud-ix.net [217.65.1.73]

25 492 ms 427 ms 437 ms ae4-42-rt1.msk.cloud-ix.net [217.65.1.173]

26 443 ms 427 ms 446 ms po14-29-fibius.msk.datahouse.ru [217.65.1.94]

27 420 ms 433 ms 436 ms 62.152.57.15

 

Trace complete.

 

 

 

up there is problem with connection closed and lags. mostly lags

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Microsoft Windows [Version 6.2.9200]

© 2012 Microsoft Corporation. Vse pravice pridržane.

 

C:\Windows\System32>tracert c5.tankionline.com

 

Tracing route to c5.tankionline.com [62.152.57.15]

over a maximum of 30 hops:

 

1 <1 ms <1 ms <1 ms 192.168.0.1

2 2 ms 1 ms 1 ms 172.16.15.250

3 10 ms 8 ms 5 ms 172.29.64.1

4 18 ms 15 ms 16 ms 193.77.236.69

5 24 ms 21 ms 20 ms 95.176.253.11

6 35 ms 40 ms 43 ms de-cix.iptp.net [80.81.192.47]

7 37 ms 38 ms 31 ms ctk.r0.k3r8.anc.fra.de.iptp.net [87.239.191.142]

 

8 59 ms 58 ms 64 ms ae0-39-rt1.ua.cloud-ix.net [217.65.1.81]

9 78 ms 75 ms 78 ms ae4-40-rt1.msk.cloud-ix.net [217.65.1.77]

10 81 ms 80 ms 76 ms po14-29-fibius.msk.datahouse.ru [217.65.1.94]

11 79 ms 74 ms 76 ms 62.152.57.15

 

Trace complete.

 

C:\Windows\System32>

 

finnaly :)

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77956023.png

My ping is high as I live in S.Africa. Lags had never occurred while playing until past two months. I rarely get disconnected but sometimes lags due to large number of players (around 1500) in a server as I checked out to see why lags occurred in a battle I played.

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Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Ginez Family>tracert c5.tankionline.com

 

Tracing route to c5.tankionline.com [62.152.57.15]

over a maximum of 30 hops:

 

1 <1 ms <1 ms <1 ms 192.168.254.254

2 * 44 ms 38 ms 112.198.235.1

3 38 ms 52 ms 38 ms 222.127.228.57

4 40 ms 70 ms 38 ms 120.28.1.37

5 122 ms 54 ms 78 ms 120.28.0.26

6 260 ms 310 ms 247 ms 120.28.0.54

7 196 ms 208 ms 333 ms xe-10-2-0.edge2.Seattle3.Level3.net [4.59.234.37

]

8 345 ms 349 ms 430 ms ae-32-52.ebr2.Seattle1.Level3.net [4.69.147.182]

 

9 494 ms 349 ms 351 ms ae-2-2.ebr2.Denver1.Level3.net [4.69.132.54]

10 362 ms 399 ms 347 ms ae-3-3.ebr1.Chicago2.Level3.net [4.69.132.62]

11 447 ms 364 ms 358 ms ae-1-100.ebr2.Chicago2.Level3.net [4.69.132.114]

 

12 426 ms 361 ms 400 ms ae-6-6.ebr2.Washington12.Level3.net [4.69.148.14

5]

13 345 ms 371 ms 340 ms ae-5-5.ebr2.Washington1.Level3.net [4.69.143.221

]

14 348 ms 345 ms 385 ms ae-44-44.ebr2.Paris1.Level3.net [4.69.137.61]

15 344 ms 386 ms 392 ms ae-48-48.ebr1.Frankfurt1.Level3.net [4.69.143.14

5]

16 379 ms 345 ms 350 ms ae-91-91.csw4.Frankfurt1.Level3.net [4.69.140.14

]

17 448 ms 391 ms 342 ms ae-4-90.edge3.Frankfurt1.Level3.net [4.69.154.19

9]

18 340 ms 341 ms 431 ms IPTRIPLEPLA.edge3.Frankfurt1.Level3.net [212.162

.40.194]

19 442 ms 430 ms 412 ms ae0-41-rt1.spb.cloud-ix.net [217.65.1.73]

20 406 ms 378 ms 420 ms ae4-42-rt1.msk.cloud-ix.net [217.65.1.173]

21 390 ms 462 ms 625 ms po14-29-fibius.msk.datahouse.ru [217.65.1.94]

22 380 ms 379 ms 452 ms 62.152.57.15

 

Trace complete.

so very lag and lost connection and there are spining tank.disconneted

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]jb13591300681.png

Lag + spinning tanks + disconnections + server closed + fatal errors + lag then after couple of minutes i get out of the battle and i have to refresh to get in again :huh:

hope i didn't make tanki team go into a heart attack after seeing these reults ^_^ .

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Microsoft Windows XP [versão 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Lucas>tracert c5.tankionline.com

 

Rastreando a rota para c5.tankionline.com [62.152.57.15]

com no máximo 30 saltos:

 

1 6 ms 2 ms 2 ms cora.unikanet.com.br [10.80.1.254]

2 8 ms 9 ms 4 ms 10.2.1.1

3 5 ms 27 ms 9 ms itainfo.static.gvt.net.br [177.135.226.193]

4 11 ms 8 ms 6 ms vlan2214.static.gvt.net.br [177.135.227.101]

5 36 ms 27 ms 20 ms 189.59.251.117.static.host.gvt.net.br [189.59.25

1.117]

6 74 ms 49 ms 52 ms 189.59.243.113.static.host.gvt.net.br [189.59.24

3.113]

7 30 ms 34 ms 44 ms 187.115.215.62.static.host.gvt.net.br [187.115.2

15.62]

8 39 ms 99 ms 58 ms xe-1-0-2.ar4.gru1.gblx.net [64.214.145.49]

9 46 ms 74 ms 50 ms ae2-100g.scr4.gru1.gblx.net [67.16.148.9]

10 142 ms 140 ms 147 ms ae7.scr4.mia1.gblx.net [67.16.164.202]

11 136 ms 134 ms 137 ms lag8.ar4.mia2.gblx.net [67.16.147.130]

12 129 ms 131 ms 130 ms ae5.edge2.miami2.level3.net [4.68.111.121]

13 245 ms 265 ms 252 ms ae-32-52.ebr2.miami1.level3.net [4.69.138.123]

14 232 ms 249 ms 230 ms ae-2-2.ebr2.atlanta2.level3.net [4.69.140.142]

15 244 ms 244 ms 253 ms ae-73-73.ebr3.atlanta2.level3.net [4.69.148.253]

 

16 243 ms 252 ms 247 ms ae-2-2.ebr1.washington1.level3.net [4.69.132.86]

 

17 249 ms 349 ms 262 ms ae-71-71.csw2.washington1.level3.net [4.69.134.1

34]

18 249 ms * 241 ms ae-72-72.ebr2.washington1.level3.net [4.69.134.1

49]

19 243 ms 250 ms 260 ms ae-43-43.ebr2.paris1.level3.net [4.69.137.57]

20 240 ms 243 ms 243 ms ae-47-47.ebr1.frankfurt1.level3.net [4.69.143.14

1]

21 251 ms 250 ms 253 ms ae-81-81.csw3.frankfurt1.level3.net [4.69.140.10

]

22 251 ms 246 ms 268 ms ae-3-80.edge3.frankfurt1.level3.net [4.69.154.13

5]

23 254 ms 258 ms 287 ms iptriplepla.edge3.frankfurt1.level3.net [212.162

.40.194]

24 277 ms 271 ms 273 ms ae0-58-rt2.ukr.cloud-ix.net [217.65.1.225]

25 305 ms 297 ms 297 ms ae4-57-rt1.msk.cloud-ix.net [217.65.1.241]

26 499 ms 448 ms 448 ms po14-29-fibius.msk.datahouse.ru [217.65.1.94]

27 301 ms 295 ms 295 ms 62.152.57.15

 

Rastreamento concluído.

 

C:\Documents and Settings\Lucas>

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Microsoft Windows [Version 6.1.7600]

Copyright © 2009 Microsoft Corporation. All rights reserved.

 

C:\Users\Raj>tracert c5.tankionline.com

 

Tracing route to c5.tankionline.com [62.152.57.15]

over a maximum of 30 hops:

 

1 <1 ms <1 ms <1 ms 192.168.1.1

2 7 ms 1 ms 1 ms 10.21.100.1

3 6 ms 1 ms 2 ms nas01-gw.bhandup.hnsbroadband.com [123.108.225.9

]

4 7 ms 3 ms 4 ms AES-Static-089.105.144.59.airtel.in [59.144.105.

89]

5 132 ms 160 ms 132 ms 125.62.187.193

6 132 ms 130 ms 131 ms te4-8.ccr01.lon02.atlas.cogentco.com [149.6.149.

1]

7 139 ms 142 ms 139 ms te0-4-0-2.ccr21.lon01.atlas.cogentco.com [130.11

7.0.61]

8 132 ms 132 ms 132 ms te0-3-0-5.mpd21.lon13.atlas.cogentco.com [130.11

7.0.58]

9 141 ms 141 ms 141 ms te0-0-0-0.mpd21.ams03.atlas.cogentco.com [130.11

7.1.97]

10 148 ms 145 ms 146 ms te0-5-0-2.mpd21.fra03.atlas.cogentco.com [130.11

7.48.138]

11 154 ms 155 ms 156 ms te0-2-0-5.ccr21.fra06.atlas.cogentco.com [130.11

7.49.38]

12 155 ms 155 ms 155 ms 149.11.20.70

13 207 ms 184 ms 184 ms ae0-41-rt1.spb.cloud-ix.net [217.65.1.73]

14 189 ms 192 ms 191 ms ae4-42-rt1.msk.cloud-ix.net [217.65.1.173]

15 233 ms 186 ms 185 ms po14-29-fibius.msk.datahouse.ru [217.65.1.94]

16 201 ms 200 ms 200 ms 62.152.57.15

 

Trace complete.

 

C:\Users\Raj>

 

 

 

 

I GET "CONNECTION CLOSED BY SERVER" ATLEAST 20 TIMES A DAY! PLEASE HELP!

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