Connection via Flash player issue

[Shocker_33 4]

Hi,

 

Something recently has happened to some settings on my computer. I don't know what settings or to what they've been set to.

 

But for some reason i can not access Tanki via the flash player anymore. :( I'm hoping that some genius on here can solve the issue. :)

 

 

When i attempt to connect to a server. Doesn't matter what server. I get the error message 'Server is unavailable as it is under maintenance. We apologize for any inconvenience caused. Please try again later or use another game server'.

 

But if i'm connected to my college VPN, i'm able to access the game like normal. So i know that the error message that i receive isn't true and it appears because my computer is struggling to make the connection to the server.

 

This has only happened recently when my college has forced us to use a VPN client called 'Junos Pulse'. I believe it's the program that has altered the settings. I've contacted my college, they don't know. All they suggest is that i uninstall the client. Which i've done but the issue is still present.

 

I could continue to play through the VPN connection but i believe it adds unnecessary lag to my game and i would much prefer to solve the issue for when i leave college. Obviously so i continue to play. :)

 

 

Please help. Your help is much appreciated.

Edited September 15, 2013 by Shocker_33

[vilmos98 200]

Try clearing your Flash Player Cache and clearing your Browser Cache, and see if that helps at all.

Also, what browser and operating system are you using? Have you tried with another browser?

You should also try making sure your Flash player is up-to-date, which you can check here.

Something else you could try is running Tanki Online as a separate application, so not through your browser.

Edited September 15, 2013 by vilmos98

[splitterpoint 10,986]

You can aswell try a clean install of your flash player.

[Shocker_33 4]

I've cleared the flash player cache. It still doesn't work.

 

I don't run the game through a web browser. Like i said in the original post that i run it through flash player. So clearing the web browser cache won't make a difference because it's irrelivant.

 

 

Standalone flash player is downloaded as an executable. So there is no installation of it.

 

 

 

Another thing to verify that it's a common internet setting issue is that it's not just this game that is effected by what ever has happened.

Edited September 15, 2013 by Shocker_33

[FederalBureauFBI 2,881]

Try with the debug version http://fpdownload.macromedia.com/pub/flashplayer/updaters/11/flashplayer_11_sa_debug_32bit.exe

[Shocker_33 4]

I already use the debug version. No error box appears from the flash player because the tanki software has already handled the error and thinks that the server is down. I assume.

[FederalBureauFBI 2,881]

All they suggest is that i uninstall the client. Which i've done but the issue is still present.

Clean it completely, registry, etc.

 

 

Other option..try loading a server with this link and try it with both normal and debug versions.

.

http://tankionline.com/AlternativaLoader.swf?v=11&config=c1.tankionline.com/config.xml&resources=s.tankionline.com&lang=en&locale=en

Edited September 16, 2013 by FederalBureauFBI