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password not working at all problem


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Please help. I had a bad password on my account as it was the same as my old nickname (lolface_1212) so I decided to change it to a more secure password and saved the new password. i had the new password written on a paper that is next to me now so i knew my new password and my old password. when i tried using my new password the game said that the new password that i typed in was incorect and when i tried my old password the same occured. if any of you have any advice on how to solve this as i  want to keep playing on my old account witch had some relitavly valuable items such as a shaft m0 witch i was planning to upgrade. if it is possible for a moderator or someone of a status that can give me my account back please help if possible. thank you for reading.

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If you have set email to your account then go to setting and click on change password, then you go to your email account and change password, if you didn't set your email on your account then you have to send a email to help@tankionline.com explain the situation.

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