Blocked From Buying Crystals/ Need Help!

[The-King-Nick 7]

Hello! I am blocked from buying crystals as you can see! I need help fixing this! Can anyone help me please? http://prntscr.com/3n15l8 <--- Thats the problem I am having!! Please reply if you know how to fix!

[jokerses 26]

It means your credit card company blocked payments on internet. Contact to them.

[HydroBolt 15]

^i think that's right

[MrCommando 1,412]

Or if that's not working try doing this http://prntscr.com/3n1ss5 and http://prntscr.com/3n1syj

[blackseac 183]

lol i used 85 USD and bought 800k crystals :P 50% off and double crystal card

[Eragon 13,876]

maybe your card doesn't have enough cash to buy such a sum

Edited May 27, 2014 by eragon33

[r_guru140 4]

maybe your card doesn't have enough cash to buy such a sum

Yes

 

Or your maother or father had blocked the card fr this website

[MisterGeneral 692]

Hi, there's a gray text under that, mark it with your mouse and select it, read what it says 

[percyjackson9470 166]

Anti Fraud team has locked your account from buying stuff from that card. They want to see who the account holder is and you have to show them ID. Send it to paymentsupport@paymentwall.com.

[JoaoxXx 27]

Não sei se estou no sitio certo mas acontece que eu estou sendo roubado pelo jogo.

 

ao todo já tentei comprar 5 vezes crystals por sms, e nessas 5 tentativas só uma sms me deu os crystals.

 

hoje tentei 3 vezes e recebi esta mensagem: O formato da mensagem recebida nao é valido. Por favor envie o CODIGO correcto e um ESPAÇO antes do TEXTO. Obrigado

 

Já à pouco tempo tinha tentado comprar crystals pela primeira vez, mas falhou e recebi essa mensagem que escrevi ai em cima, depois passados alguns dias tentei novamente e consegui comprar com sucesso os crystals foi na altura que apareceu os descontos para envoluir os tanki. eu logo na primeira vez reportei para o suporte sobre a sms que recebi e dos crystals que não recebi e eles simplesmente não me puderam ajudar. eu tenho as mensagem que recebi deles no meu telemóvel por isso tenho provas de como mandei as sms e o dinheiro no meu telemóvel foi reduzido. ao todo já gastei 6,15 euros e crystals nem velos.

 

Me ajudem por favor!!!

[Loser_100_percent 50]

Please contact Tankionline.The email is - help@tankionline.com

 

 

 

 

Have a good day,

Loser_100_percent

[murree555 1]

I too have the Sameeeee prob

[U.PAVAN 17]

ah,fr u guys refunded,fr me,credit card bocked!!,99999999 crores transaction has been blocked[credit card],maybe u hv little fund of credit in ur card

[U.PAVAN 17]

Rommel,hw u gt that avatar?

[AMDTU 276]

I too am blocked from payment and I contacted my credit card company and they say I am approved.  Xsolla says its a TANKI problem and not their problem.  Please help

Then contact help@tankionline.com

[The-King-Nick 7]

I contacted tanki, but they say to contact their email. paymentsupport@paymentwall.com and I did!  But still, no unblocked :(

[AMDTU 276]

I contacted tanki, but they say to contact their email. paymentsupport@paymentwall.com and I did!  But still, no unblocked :(

Tanki can't do anything.. you have to re-contact paymentsupport@paymentwall.com..

[blackopspaul 753]

Ok any go yet still blocked?

[The-King-Nick 7]

Ok any go yet still blocked?

nope

[K43_8mm 2]

Hello I cannot buy crystals I get SSL error after resetting everything I could find still no go trying to use paypal.

[Jayfeather2014 0]

umm,  when i try to buy crystals, and it says its blocked, i don't know what do to and i need help, thx

 

[AMDTU 276]

Contact your support payment.

[GG_reg 1,521]

There are a number of reasons:

 

Your credit card company may have blocked any payments

You don't have enough credit - try buying a small amount and see if it works

 

If this doesn't work, as said above, contact paymentsupport@paymentwall.com