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"Connection Failed" At the wrong time.


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Hello, today I've done a lot, very long. I played for about 5 hours and I wasted quite a few upgrades. 

We were doing a takeover, when their last flag, I go up the ramp of the map "Silence" and all of a sudden I crash the battle saying "Connection closed by server

I try to re-enter the battle with an attempt to get me even a little bit, but I was back there. 

I have witnesses to this fact, such as: tunakam and others. 

This is the link of the battle: http://tankionline.com/battle-en1.html # / battle/fffffffcebd93a3f 

In my opinion at least I demand a compensation of upgrades, also because I was 5 hours to play and then I crash in this way. 

The fund was about 19-20000 was high enough then the funds.

Edited by Scecco

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No, I swear it's the truth. Heck I played for 5 hours and then freaking me out. 
I played for almost anything and I wasted upgrades.

 

i believe you, I;m just saying, you made two topics :)

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i believe you, I;m just saying, you made two topics :)

Yeah, sorry but I do not load it, so I pressed the button several times "Post"

However, I honestly do not know what to do. 
I played for 5 hours and I've wasted plenty of upgrades since the fund was high enough for a "Silence" normal. 
But if after you play for 5 hours and you'll come out on the last flag, should not you be angry?

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i believe you, I;m just saying, you made two topics :)

If I find my friend who has the screen of victory counts the same?

Edited by Scecco

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You can file a claim for return of crystals if:

 

1. Disconnection from battle happened due to “Tanki Online” fault

 

2. Crystals were not added to your garage even after server restart

 

3. You have a screenshot with all the players in the battle.

 

4. Battle fund was over 2000 crystals

 

 

If you have all of those you can send a message to help@tankionline.com and your crystals will be returned to you. 

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