Lost my brothers account

[evanburrell20 0]

I was playing on my brothers account. I decided it was time to change the password. So I fill in the email and new password. It said that the email was unique. So I tried my other email. Again, it said it was unique and I never received an email saying the password was changed. I logged out after that and didn't play for a while. I tried to get on again with the old password but it didn't work. Then I tried the new one and that didn't work. I really feel bad for my little brother because he was first lieutenant and had his account for years. Please help me.

[Legendary.Killer 69]

Contact help@tankionline.com .

[St.Guardian 514]

yup if u contact them they fix everything..it usually takes about a half a week to retrieve a lost/stolen account

[blackopspaul 753]

What to do if your account has been stolen? 

[Sandstoned 14]

What to do if your account has been stolen? 

well it wasn't his account but yes that's where you go if you lost your account.

[snipe3000 678]

Contact Help@tankionline.com to get your account back.

[Amagi 1,728]

Yeah help@tankionline.com help me recover my accounts multiple times, and it takes less than a week.

[Shedinja 1,488]

What he said.

[MrCommando 1,412]

Hello, I think as the other people have said, connect help@tankionline.com I think it's the best idea. It is very helpful and fast (does it in less then a week). By the way, next time, please post a topic like this here: http://en.tankiforum.com/index.php?showforum=131 . Good Luck!

[r_Damn_Slow0 12,476]

Thread Moved from CyberSport Discussion

[jokersus.cava 1,503]

One email account can be linked to only one Tanki Online account, so be sure you don't use an email linked to another TO account. If you are sure it's not linked to any other TO account, read this carefully, you might've been doing something incorrectly.

Edited December 26, 2014 by jokersus.cava

[evanburrell20 0]

Ok guys thanks a lot. I have contacted them and I will tell you the results.

[IRAQ 16]

follow this: What to do if your account has been stolen?

Connect with: help@tankionline.com

 

they will ask you 10 Questions

 

answer and if your answers are true your account will be back in 5 days.

Edited December 28, 2014 by IRAQ

[falcosenna1 8,320]

How to change your password and email? Check this topic to make sure you do everything correctly if you want to change your password or email in the future.

What to do if your account has been stolen? Read this topic carefully and do what's written there. We can't do anything now. Tech support (help@tankionline.com) will help you. :)

Closed