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Score Mutiplier 100% Gitch & waste of crystals


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Prior to this I have brought the old 30% SMP Pass... now when I buy the new SMP 100%, the old one disappeared, crystals disappeared and still the new one did not show up! I'm still receiving 10 XP per kill now. I tried this quite a bit and now I have wasted 45,000.... :angry: :angry: :angry:

 

Before buying & after buying:

 

atsmu1.jpgt8166g.png

Edited by CrimsonSaviour
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This is an unjustifiable action on Tanki's part. If they fail to recognize such error, that would be a big mistake on their part.

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Kindly avoid insulting.

More than 3 topics are posted in problems&solution topic against "SMP glicths & Errors"

Developer team is working against these error.Be patient & active in tankionline.It might be solved soon.

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Please be patient. The issue is known and will be fixed in the nearest future. Crystals will be returned.

Moved to Problems and Sloutions.

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u have enough crys cuz u buy crys so u dont have to worry about wasting crys 

this will be solved very soon if there is a problem 

That is true, but every crystal matters to me.

 

 

Hello. Please send an email to help@tankionline.com and explain the situation to them. They will return your crystals.

Well, they have only returned 1/3 of the sum I spent, so I had to write them another email.

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Prior to this I have brought the old 30% SMP Pass... now when I buy the new SMP 100%, the old one disappeared, crystals disappeared and still the new one did not show up! I'm still receiving 10 XP per kill now. I tried this quite a bit and now I have wasted 45,000.... :angry: :angry: :angry:

 

Before buying & after buying:

 

atsmu1.jpgt8166g.png

it worked fine for me and HOW ON EARTH DID U SPENED 45000 CRY IT COSTS ONLY 15000 WHAT UP WITH THE 30000 it also says u spent 15000 in the screen shots

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Have they returned your crystals?

Only for the 3rd attempt. The previous 2 attempt wasn't refunded.

 

 

 

it worked fine for me and HOW ON EARTH DID U SPENED 45000 CRY IT COSTS ONLY 15000 WHAT UP WITH THE 30000 it also says u spent 15000 in the screen shots

When the first attempt to purchase it failed, I tried again. Yet it still failed. Therefore for the 3rd attempt, I decided to take a Screenshot, which no surprise, failed once more. :( 3 Attempts = 45,000. They have refunded me for the last attempt and I use it to buy a SMP (which was successful.)

 

Since they have not refunded me for previous 2 attempts, I still incur a loss of 30,000. (45,000-15,000 = 30,000).

 

 

 

The old one cost around 50k

The old one costs 12,500 crystals.

Edited by CrimsonSaviour

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^ Yes I brought crystals. But just a small amount. Majority is through earning.

 

Anyway, I managed to recover back the 30,000 crystals. Thank you Tanki helpdesk, and Mod may lock this.

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