I lose crytals daily without purchases

[Nitindev 18]

I don't konw where else and whom to write but for past many days I keep losing crystals on daily basis, sometimes even over 10,000 per day.. What is the glitch or am i missing something? How can I reach the moderators to refund my losses. They can check my deposits and purchases in their database.

Edited September 22, 2015 by Nitindev

[viduranga-x 305]

change password immediately!!..i think someone using your account.

[Serene 204]

send e-mail to help@tankionline.com and describe your situation.

Ofc change password to your account and check if it's linked to facebook account.

[Miahak 1,596]

send e-mail to help@tankionline.com and describe your situation.

Ofc change password to your account and check if it's linked to facebook account.

I think someone knows your password, change your password as soon as possible and follow what Serene said above.

[MiR4cUl0uS 815]

Common sense If you see your crystals are being spent change your password Unless you gave someone your password which is against the #rules.

[dilsharox 2,395]

change your password ASAP 

[Nitindev 18]

I changed password ans still the count is decresing. I will write to the email you provided, thank.

[r_GaIaxy2 8,611]

Change your E-Mail, Pass and any linked accounts (Facebook, VK)

[Extant 154]

change your password ASAP 

+

[relic 59]

Change your E-Mail, Pass and any linked accounts (Facebook, VK)

 

^^^ This.

[Hex 11,520]

Hello!

Someone else is using your account. You need to change your password immediately, and contact help@tankionline.com. Describe your situation and hopefully you will stop losing your crystals again!

Thanks!