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EN3 Total Server Reset - 2:20 AM Zulu 26 Oct


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Those of us who joined EN3 on 26 Oct were greeted by some sort of server crash/reset about 20-25 minutes after the scheduled restart. Everyone was kicked out of games and had to reconnect. The games all appeared to restart at full time and zero score.

 

Please investigate and find root cause.

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I firmly believe that it was not the server update. It took place about 2:20 Z, after the scheduled update time.

 

One of two things must have transpired, then, since I joined about 2:10Z:

1) The server updated late, without any warning to players (multiple "What happened?" comments in chat), or

2) The server burped, crashed, hiccuped, carped, or whatever failure mode you wish to describe

 

The normal "SERVER UPDATE" and 60-second countdown did not occur. There is no indication that this was a planned restart.

Edited by Sergeant808

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This happened to RU2 at about 2pm PST. I e-mailed help@tankionline.com and am currently waiting for a response on the issue. I lost a lot of funds from this unscheduled server reset!

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