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Gold Box Glitch (Also Requesting Compensation)


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So earlier today, I was playing Polygon CP in my Hornet M0 with Freeze M0 with an Invaders Paint to finish a daily mission. During the course of the match, a gold box dropped, so naturally I activated my drugs and found the spot fairly quickly (Polygon is a small map). As the gold box is dropping, I am right in the middle and it drops right on me. But then it just stays IN my tank and I don't collect it, though it was clear that I should have. I then get roasted by a Firebird and some other guy gets it. 

 

I would like for this bug to be fixed and I would also like to request 1000 crystals because it is clear I should I have gotten the gold box, and even the guy who got the gold box agrees.

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So earlier today, I was playing Polygon CP in my Hornet M0 with Freeze M0 with an Invaders Paint to finish a daily mission. During the course of the match, a gold box dropped, so naturally I activated my drugs and found the spot fairly quickly (Polygon is a small map). As the gold box is dropping, I am right in the middle and it drops right on me. But then it just stays IN my tank and I don't collect it, though it was clear that I should have. I then get roasted by a Firebird and some other guy gets it. 

 

I would like for this bug to be fixed and I would also like to request 1000 crystals because it is clear I should I have gotten the gold box, and even the guy who got the gold box agrees.

Hello. It appears that you are having lag. When  many tanks are gathering in an area and shooting, it can affect your Internet connection. Pay attention to your ping in the bottom right corner. If the number is high or an yellow or orange color, you are lagging, and will appear to be making weird movements. If your ping is low, and you think you deserve the gold box, send a screenshot or video to help@tankionline.com.

 

Please see the following Wiki links.

 

High ping

Lag

How to reduce lag

Edited by Rico_Viking_9000
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Hello. It appears that you are having lag. When  many tanks are gathering in an area and shooting, it can affect your Internet connection. Pay attention to your ping in the bottom right corner. If the number is high or an yellow or orange color, you are lagging, and will appear to be making weird movements. If your ping is low, and you think you deserve the gold box, send a screenshot or video to help@tankionline.com.

 

Please see the following Wiki links.

 

High ping

Lag

How to reduce lag

I actually wasn't lagging. I checked my ping and it was normal, along with fps. I did not experience any lag during this time.

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I actually wasn't lagging. I checked my ping and it was normal, along with fps. I did not experience any lag during this time.

Sometimes, but rarely, the game will have you go through boxes at random times. This is caused by a full browser cache. This is probably going to be better if you do clear it. If the guy who got it agreed, then you are probably telling the truth. The only way to get your crystals back is to have proof, preferably video proof, of the action. I can send you a gift later on if you don't get your crystals, which you probably won't.

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Sometimes, but rarely, the game will have you go through boxes at random times. This is caused by a full browser cache. This is probably going to be better if you do clear it. If the guy who got it agreed, then you are probably telling the truth. The only way to get your crystals back is to have proof, preferably video proof, of the action. I can send you a gift later on if you don't get your crystals, which you probably won't.

I unfortunately do not have a recording device for the computer, so I was unable to record video of it.

 

Also, what do you mean by gift? I was unaware you could send other tankers gifts in this game.

Edited by DJINN_Blaze
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Oh, ok. You can check what gifts are here.

I know recording devices are hard to get. And at your rank, gold boxes are quite valuable. But I'm sure you will make the crystals back in the future.

Ah, so that's what those are, neat!

 

Yeah, I was just kind of disappointed because at that time I was only 1000 crystals away from getting the 'Firefly' kit, so a gold box would have gotten me it.

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Ah, so that's what those are, neat!

 

Yeah, I was just kind of disappointed because at that time I was only 1000 crystals away from getting the 'Firefly' kit, so a gold box would have gotten me it.

I haven't been on my lower ranked accounts in a while. Is the firefly kit still there, or did vampire take its place back?

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I haven't been on my lower ranked accounts in a while. Is the firefly kit still there, or did vampire take its place back?

It's still there for approximately 1 more day.

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Are you going to be able to afford it or not?

I might be able to afford it, it's going to be a 50/50 chance since I'm now 800 crystals away and I honestly don't know how many more matches I'll be able to fit in.

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I might be able to afford it, it's going to be a 50/50 chance since I'm now 800 crystals away and I honestly don't know how many more matches I'll be able to fit in.

Ok. So you can play tomorrow and you might be able to afford it. I'll add you on one of my lower accounts this weekend so I can play with you. You can add me whenever, on this account or my lower one: @Smoky_master_9001. I have to go to bed now, so I will reply tomorrow after school.

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Ok. So you can play tomorrow and you might be able to afford it. I'll add you on one of my lower accounts this weekend so I can play with you. You can add me whenever, on this account or my lower one: @Smoky_master_9001. I have to go to bed now, so I will reply tomorrow after school.

Thank you for all the help :D

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Sometimes, but rarely, the game will have you go through boxes at random times. This is caused by a full browser cache.

how come a simple refresh fixes the problem then? I've gone through boxes many times and all I did was refresh - I never cleared cache, at least not to fix in-game problems.

 

also, just today, I was playing in sandbox dm, getting boxes just fine and even getting top spot. but then after the battle, I stayed, but I could no longer damage anyone. I even picked up a double damage box and went to attack a bunch of players fighting each other (since its DM) - I couldnt kill any of them and simply died by burn damage (they killed each other but I happen to be in the CoF of their attacks).

when I realized I might be bugged, I went and let someone damage me, left him, then attacked someone who is already attacking another (I use isida); true enough, I was neither damaging him nor recovering life from self-heal.

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So earlier today, I was playing Polygon CP in my Hornet M0 with Freeze M0 with an Invaders Paint to finish a daily mission. During the course of the match, a gold box dropped, so naturally I activated my drugs and found the spot fairly quickly (Polygon is a small map). As the gold box is dropping, I am right in the middle and it drops right on me. But then it just stays IN my tank and I don't collect it, though it was clear that I should have. I then get roasted by a Firebird and some other guy gets it. 

 

I would like for this bug to be fixed and I would also like to request 1000 crystals because it is clear I should I have gotten the gold box, and even the guy who got the gold box agrees.

1 No proof so your claim is invalid, no crystal reward and even if it were valid its your fault not tanki's

2 You seriously have to state polygon in a small map? knub

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1 No proof so your claim is invalid, no crystal reward and even if it were valid its your fault not tanki's

2 You seriously have to state polygon in a small map? knub

You make yourself sound like a right bully here, why you acting so angry and mean to someone who is obviously new.
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So earlier today, I was playing sandbox DM in my vikking M1with Freeze m2 with an carbon Paint to finish a daily mission. During the course of the match, a gold box dropped, so naturally I activated my drugs and found the spot fairly quickly (sand box is a small map). As the gold box is dropping, I am right in the middle and it drops right on me. But then it just pass through my tank and I don't collect it, though it was clear that I should have. I then get busted by a freeze m2 and some other guy gets it. 


 


I would like for this bug to be fixed and I would also like to request 1000 crystals because it is clear I should I have gotten the gold box, and even the guy who got the gold box agrees.


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So earlier today, I was playing Polygon CP in my Hornet M0 with Freeze M0 with an Invaders Paint to finish a daily mission. During the course of the match, a gold box dropped, so naturally I activated my drugs and found the spot fairly quickly (Polygon is a small map). As the gold box is dropping, I am right in the middle and it drops right on me. But then it just stays IN my tank and I don't collect it, though it was clear that I should have. I then get roasted by a Firebird and some other guy gets it. 

 

I would like for this bug to be fixed and I would also like to request 1000 crystals because it is clear I should I have gotten the gold box, and even the guy who got the gold box agrees.

i had this EXACT same problem, dont wrry just check ur interent it might be blocked up by too many users or it might not be stable. if ur internet is not stable the lag increases because the time that it takes to get a response from the server increases or the server might not send a proper response therefore creating lag. Check u internet it helped my case :D 

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After 9 days of discussion, it's time to conclude.

 

Compensation is usually impossible. Tanki would only compensate for something if there is a strong reason to do so. Not getting a gold isn't enough for compensation as there are several things linked to the 'didn't get cause of lag' hypothesis.

 

Author inactive, closed.

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