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I can't buy cristales


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Describe the problem in as much detail and as simply as possible. A better description will lead to a faster resolution of the problem. 

 

More information here: http://help.tankionline.com/topics/2346-failed-payment-transaction/

 

send e-mails to Help@tankionline.com

Edited by Regency
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Are you buying crystals with a gift card, cause if so, an error will occur when using windows system to buy crystals through api payment wall. You can buy crystals using a Linux or apple system, and it should solve the problem.

I tried contacting help@tankionline support but they said that it is api payment's walls problem and they cant solve it.

 

hope this helps :)

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