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disconnecting in several minutes of any game


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A better description needed. What happens, do you get an error message or a 'connection to server XXX closed' message? What are you results for Moscow in speedtest.net and pingtest.net? What type of internet connection are you using?

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No messages, the game window suddenly disappears, but the status bar is still here, and the background is like http://forum.tankionline.com/templates/default/images/bg2.jpg

 

The updated situation:

-- I changed the browser to Firefox

-- enter server #2

-- resources are loading, the chat window appears on the left with active chats

-- suddenly "disconnect from the server" message dialog box appears

-- resources continue loading

-- I see the chat window but it's disconnected, because no new messages (and no my messages) appear

-- after resources have been loaded, I see only background and my tank's status bar on the top

my IP is 109.243.38.72

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Yeah, that sounds like a familiar problem. At least for one large russian provider the problem was in the connection keep-alive settings. I'll look through the russian thread on this in the next couple days to see if someone found a solution.

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Actually these are just a few of all the problems i have playing,

But with a ping test result like this : :D

7604186.png

679230371.png

obviously we know where the problem occurs: Living in Iran!

 

Poland seems near to russia, but anyway, do post your ping test results.

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thank you for help guys,

 

it seems that my provider is overloaded in the evenings, sometimes the ping responce exceeds 1000

 

now it's 100-200 and all is OK

 

it would be good if tankionline server keeps player alive during 10 seconds of disconnection, then the bad provider problem could be resolved

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Yeah, with a ping of 1000 ms (that's a whole second!) you unfortunately will not be able to play any real-time on-line game. A solution to keep disconnected player in the game with all the stats and positions retained for a brief period of time is in the works.

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