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Issues with Premium Accounts - Work in Progress


theFiringHand
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I think this is only possible on Hardware crash.

I know TO cloud are in Germany (if I remember right) ,  usually cloud company have cluster / disaster recovery / business continuity ... IMHO not an hardware crash. Not a problem with some source code, too much time to fix it. I think something goes wrong with DB, this is my opinion

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I agree with you. With all due respect for Semyon, Cedric is somehow "closer" to the players. I do not know his contract, nor do I need to know nor I wish to know, but in addition to what you listed in the job description of Community Manager I would also add that he holds our community together.

We are kinda Smurfs and he is Papa Smurf :)

sorry i'm not a smurfette   ..........   

 

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yes i can agree he has improved where Seymon was not .. what i mean is that he do's work with players and keep the communication lines open .. he is trying his best to improve it...time will tell .. but these issues with in need to be resolved .. the lag issues and system crashing do's not look good ..

 

refuse to be her

Edited by frozen_heart

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I know TO cloud are in Germany (if I remember right) , usually cloud company have cluster / disaster recovery / business continuity ... IMHO not an hardware crash. Not a problem with some source code, too much time to fix it. I think something goes wrong with DB, this is my opinion

They've had issues with PRO and Premium passes

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I know TO cloud are in Germany (if I remember right) ,  usually cloud company have cluster / disaster recovery / business continuity ... IMHO not an hardware crash. Not a problem with some source code, too much time to fix it. I think something goes wrong with DB, this is my opinion

They are actually in Amsterdam (which is the Netherlands). It's obvious this was not a server outage on the hosts side, cuz like you said, there's business continuity. I suppose the issues occured on tanki's side. 

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I found this on TO wiki: "Community Manager (CM) - a specialist who is constantly in communication with the players, exploring their interests, etc."

 

I don't know what exactly he has to do, but Cedric is indeed communicating with us, asking for our opinions on the matter, announcing new updates on the forum. He is somehow the bridge between players and developers.

how many times he replied u?

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how many times he replied u?

why would he not reply .. i have always got one back .. not sure why your not.. i would send it into tanki on line directly to him ..

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I think I found a glitch, on brest part of the ramp to the sniper area was black which is unusal. this was on red team

Edited by 1epicchamp

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I think I found a glitch, on brest part of the ramp to the sniper area was black which is unusal.

try to get a video or a photo of it and send it into tanki on line attention Dev's or Cedric so they can look into it..

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agreed its been happening for some time ..

 

also when you send in make sure you give the  server of which location it was in .. cause i just went to the game i i never saw anything wrong but it could be only happening sometimes.. good luck

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