Email problem

[i_Mosquito_i 43]

I get a msg everyday when I log in saying I haven't confirmed email but when I check inbox,spam,trash.... there's nothing from tanki

 

Also tried changing email id,I see "We have sent an email" but nothing when I check there.

[Phoenix.Raised 5,992]

Contact tech support, they can link your account to an valid e-mail.

[ArcadeMode_ON 155]

Contact tech support, they can link your account to an valid e-mail.

How does one contact tech support?

[Barra 1,445]

Fill this application. When i had similar problem, they've sent it to me.

 

Tech support can be contaced on help@tankionline.com.

 

Next time if you have such question, ask it on Help Site.

Edited September 8, 2016 by Barra

[MiR4cUl0uS 815]

Contact tech support help@tankionline.com.

Good Luck!

Edited September 8, 2016 by MiR4cUl0uS

[ArcadeMode_ON 155]

Contact tech support help@tankionline.com.

Good Luck!

Funny, I did that already and no reply.

I checked the Spam folders, delete queues, logged out and back in, rebooted my computer....

Possibly the email provider has been blocked by Tanki?

[MiR4cUl0uS 815]

Funny, I did that already and no reply.

I checked the Spam folders, delete queues, logged out and back in, rebooted my computer....

Possibly the email provider has been blocked by Tanki?

How long has it been since you emailed them?

[ArcadeMode_ON 155]

How long has it been since you emailed them?

3 days

[Phoenix.Raised 5,992]

3 days

Be patient. Tech support is quite busy.

[ArcadeMode_ON 155]

Be patient. Tech support is quite busy.

 

The email was sent from my alt.

From this account (already established), I tested to see if my email provider was still accepting from Tanki. I clicked for a password change and should have gotten an email within 10 minutes. It stated that an email had been sent. I have done this before. I waited 24 hours and no email/ I tried again. And the same result - no email. I am getting email from others outside Tanki, but not Tanki itself. Did a moderator perform a global block on specific providers?

[i_Mosquito_i 43]

Still unsolved 

[ArcadeMode_ON 155]

Three different e-mails. I did not receive any automated reply from Tanki.

[DarkOperative 5,580]

You will receive instructions to change your email on your account ONLY to the email your account is linked with. Don't bother checking other emails you currently have, you wont find the email in other than the email linked to your account.

 

Try this form as well; http://tankionline.com/forms/free/en/

[Gin-A 31]

I prefer you not to link on Hotmail, Yahoo etc. Link it to Gmail. I had these problems before but now it's solved. Try using Windows, if it doesn't helps.