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Help! Crystals problem


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Tanki, today I have made a payment of 14.99 USD for buying one of the crystal package (60,000 + 30,000 crystals) with a "Double Crystal" card given. But the problem is, after I paid the 14.99 USD, I only receive 90,000 crystals and nothing more. But where is my double crystals? I have bought the 60,000+30,000 and should be 90,000 times 2 = 180,000 crystals in total. Guys, please take a look at the following attachment for reference.

 

Paypal.jpg (this is the payment i made 14.99 USD, and i suppose to receive 90,000 times 2 (double crystals) = 180,000 in total)

60000+30000crystals.jpg (the one in the red box was the one i bought today, as you can see, the crystals is listed as 60000 + 30000 for free)

Double crystal.jpg (this is my double crystal card, and is not expired yet)

 

Please clarify if the payment is correct, my transaction No. is 13415123. And i should be receiving 180,000 crystals in total. But now I only got 90,000 after the payment. Where is my another 90,000 crystals? Give me back my rest of crystals, this game is unfair, really not fair to players. I paid 14.99 USD but i'm not getting the correct number of crystals. What is your problem?  :angry:

 

I look forward to your reponse and please give me back my crystals!!!

 

XxSneakyxX

post-535003-0-11452300-1482593739_thumb.jpg

post-535003-0-05897000-1482593747_thumb.jpg

post-535003-0-97654900-1482593810_thumb.jpg

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With DCC (90 000 crystals):

Kyq2RPE.png

 

Without DCC (45 000 crystals):

yQNawaE.png

 

Also notice what is written in the payment section:

Up7BRh4.png

 

In other words, the package you see in your shop already shows the double amount of crystals and you've received the correct amount of crystals.

 

Closed.

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