Old Passwords Which Are Saved Can Be Used In Client

[Intelligent 24]

If A Password Has Been Changed But The Old One Is Saved Hackers And Even Yourself an Log In Using Your Old Password. Here is a clip https://drive.google.com/open?id=0BwShnyqeqV1ZMWNEdENEU21JWG8 which i took which proves it :) THIS MUST BE SORTED!!! Many Players Have Been Hacked Including My Friends And They Have Nothing To Do.One has spent $1000s of dollars and cant get his account back!!!! Please SORT THIS OUT TANKI!!

Edited December 29, 2016 by Intelligent

[Thekillerpenguin 1,731]

Tell your friend to contact help@tankionline.com regarding the issue if he hasn't already. If changing his password doesn't work, then securing his account is outside of his ability and he will need the help of tech support (or maybe even the developers) to solve the problem.

 

In the meantime, don't worry too much. Having an account stolen is horrible, but there is nothing that a hacker can do to it that can't be reversed by tech support, which is why seeking help via email is important in all cases of account theft. The tech support employees do not read these forums, so creating multiple topics about your problem here won't solve your problem.

 

I hope your friend can get his account back. :)