game frozen on English 1 / timer

[Bydo 20,144]

timer keeps repeating and restarts battle . we got locked and could not leave we also lost crystals from this happening

 

 

 

 

 

 

[BFM 414]

This bug used to happen in "Noise" map, the only way to finish such a battle is to call a battle moderator.

 

Though  it is so weird to see it happen again in "Rio". 

[Bydo 20,144]

This bug used to happen in "Noise" map, the only way to finish such a battle is to call a battle moderator.

 

Though  it is so weird to see it happen again in "Rio". 

i was going to ask someone to do it but they left and i ended up refreshing .but could not go back in and even after i got out it would not let me in . I think the game is still in the battle selection in Eng 1

[Hate 5,582]

Since the start of 2016, due to a lot of fake reports Tanki Online Tech Support decided not to accept reports of glitched timers. But still I would recommend you to contact the help disk following this link.

 

Sometimes battle timers suffer from an error, and do not perform as they are supposed to, becoming frozen or glitched. In these rare cases, the battle will not end until the server restarts, or it is ended by an individual from battle moderator team. When a battle is frozen/glitched, the timer will look like either of the below shown images images: 

 

   

 

 

Other than that, you can join shorter battles or ones with kill limit to reduce the chance of encountering this problem. Hundreds of thousands of battles are created every month, out of which only several battles may have this issue, so the chance is pretty low. Please note that the developers are aware of the problem and are working hard on fixing the bug.

 

[Bydo 20,144]

thanks info send , but there is a issue with me responding back to them cause my email to tanki has issues , so Mr . Debono has a back up email for me

 

response back from tanki on line

 

 

Today, 6:50 PMYou

Hello!

Unfortunately, we do not return lost battle funds.

Edited April 15, 2017 by Bydo

[Hate 5,582]

If that is their reply to you, I'm afraid there is nothing we can help you about it. It is unfortunate thing and let's hope that it won't happen again. I'm sorry for your loss and I guess that is it. Nothing can be done about it. Good luck in your future battles.