Bugs and Glitches Reports [Closed]

[Ninja 10,468]

3 hours ago, jjg_the_dark said:

HMMM.  Excuse me,  but only a dumb person would NOT clear the cache upon exit.  Yes, it is a good security measure and Tanki needs to save those setting in the profile rather than locally in the browser cache. I take it that the same thing is happening in the HTML version where a very "smart" developer thought that it is a great idea to have the default level on the stupid music set to full blast! Those developers don't think much, do they?  By the way, I use the Flash client and the same thing happens to the settings. i am also forced to clear the cache on the client often because i get the very descriptive message  "an error has occurred"!  Like I said, settings should be permanent in the database so no matter what you use to play the game you get the same setting. Is that too much to ask?

The typical user does not set their browser to clear data on exit, thus it is a valid method to store information in a way which does not impact the vast majority of end users and provides benefits in reducing server side data.

 

As convenient as it would be to have this data server side, it simply isnt the case at the moment so the only way to mitigate the issues mentioned in your first post would be to avoid clearing the cache so often, its highly necessary anyhow and negatively affects browsing experience on many sites, not just Tanki. 

[von_Cronberg 258]

On the profile pages, the counter for some drones does not count any more. From my own experience, Driver is counting, Saboteur and Booster are not, just stay put while the respective drone is used. And this is not a "wait ten minutes for the page to refresh" issue, numbers stay put for weeks.

Edited December 19, 2019 by von_Cronberg

[OPSMelee 3]

You forgot one of the most common bug,

Projectile based weapons projectiles passing through enemies,dealing damage without knocking effect.This actually is quite a major problem I'd say.Also,after a burst of major lag spike,(ping ms)there are moments where damage cannot be inflicted even with weapons changed.The only solution for this was to quit match

[Cyborg 3,189]

2 hours ago, von_Cronberg said:

On the profile pages, the counter for some drones does not count any more. From my own experience, Driver is counting, Saboteur and Booster are not, just stay put while the respective drone is used. And this is not a "wait ten minutes for the page to refresh" issue, numbers stay put for weeks.

I think it is counting, but the fact that booster is active just for 3 seconds means you need to use it a lot of times to actually see a number popup on the ratings page.

[von_Cronberg 258]

i gave both Booster and Saboteur a try to prove you wrong with exp numbers staying the same after the battle. Though, it worked as it should in both cases. I assure you it did not work for at least a week, I honestly assure you ...

[OPSMelee 3]

And for the record,mobile players can't even enter war...

[CLAUDIU_STELIST7 0]

Hey there,My tanki online client is not opening once i click play i kept my password remember me so it will take me direct without login.Now it will load and not opening.Please help.Thank you!

[Mosad 962]

51 minutes ago, CLAUDIU_STELIST7 said:

Hey there,My tanki online client is not opening once i click play i kept my password remember me so it will take me direct without login.Now it will load and not opening.Please help.Thank you!

Did you try to clear your tanki client cache? "How to clean Tanki Online clients cache?"

Topic merged.

[von_Cronberg 258]

Something went wrong with the Skin Update, I do have the Viking Ultra in my garage, but not the Viking Prime.

[Mosad 962]

8 minutes ago, von_Cronberg said:

Something went wrong with the Skin Update, I do have the Viking Ultra in my garage, but not the Viking Prime.

You will get your skin soon. 

 

[Vikky_Lord 0]

guys i have a problem.....yesterday before day 9 of the war ended i bought premium account and collected around 40 to 50 stars.....but i only got 3 containers.....i am supposed to get 6 containers....please reply to this problem

[Vikky_Lord 0]

about the viking and thunder prime and ultra skin....i had the prime skin for both before from the tx code.

..but now i only have the ultra skin.....wheres the prime???

[fastfoot1234 0]

This bug is annoying as it makes me always think that i have a friend request

 

http://prntscr.com/qdzhdh

Edited December 21, 2019 by fastfoot1234
Forgot to add a screenshot

[Evanescence 13]

Change "sine" to "song"

[hashimPRO 6]

When i reach the 20 stars mark in the war, you are supposed to be rewarded with a container.Turns out i don't receive it due to some bugs i think so can you guys fix this real soon plz?

[F.I.N.I.S.H.E.R 2,397]

Just now, hashimPRO said:

When i reach the 20 stars mark in the war, you are supposed to be rewarded with a container.Turns out i don't receive it due to some bugs i think so can you guys fix this real soon plz?

@Yele, Please help this man here. Thanks!

[JoyRide 80]

The war website is blank again. Without it it is not possible to participate in the  war.

[JoyRide 80]

It is working now again.  I am not sure this what solved it but I have restarted my computer.

[Hate 5,582]

On 12/20/2019 at 2:49 PM, Vikky_Lord said:

guys i have a problem.....yesterday before day 9 of the war ended i bought premium account and collected around 40 to 50 stars.....but i only got 3 containers.....i am supposed to get 6 containers....please reply to this problem

As for the war and its containers, admins or other helpers can not add nor are they allowed to add any extra containers to anyone's account so best way for you to solve your issue and get what you missing is once again to contact help desk using the free form: https://tankionline.com/forms/free/en/

On 12/20/2019 at 2:51 PM, Vikky_Lord said:

about the viking and thunder prime and ultra skin....i had the prime skin for both before from the tx code.

..but now i only have the ultra skin.....wheres the prime???

In case you're sure that you had the prime ones BEFORE the update and still haven't got them, feel free to contact help desk using this form: https://tankionline.com/forms/loss/en/

I personally got both of them and same for those who had which I at least know, could just be a mistake. Either way, only them can help. 

On 12/21/2019 at 5:02 PM, fastfoot1234 said:

This bug is annoying as it makes me always think that i have a friend request

 

http://prntscr.com/qdzhdh

I remember once few friends contacting help desk and they removed that fake request from their clans as well as friend request so give it a try using the free form: https://tankionline.com/forms/free/en/

[Hate 5,582]

1 hour ago, JoyRide said:

It is working now again.  I am not sure this what solved it but I have restarted my computer.

Glad to hear that, sometimes before it updates itself, it goes down for a while so I just try to come back and check it later on. 

[Hate 5,582]

4 hours ago, hashimPRO said:

When i reach the 20 stars mark in the war, you are supposed to be rewarded with a container.Turns out i don't receive it due to some bugs i think so can you guys fix this real soon plz?

Please contact help desk for any missing containers from the war or anything else as only them can help you by using the free form: https://tankionline.com/forms/free/en/

4 hours ago, F.I.N.I.S.H.E.R said:

@Yele, Please help this man here. Thanks!

Yele doesn't deal with such things but help desk. 

[hashimPRO 6]

1 hour ago, Hate said:

Please contact help desk for any missing containers from the war or anything else as only them can help you by using the free form: https://tankionline.com/forms/free/en/

Yele doesn't deal with such things but help desk. 

well thanks FINISHER and HATE

Edited December 22, 2019 by hashimPRO
XD

[a7x_Pedro48 13,999]

About Mobile version :

 

Your current game version is out of date. Please update the app.

 

If new version is not available in Google Play please restart Google Play.

 

So, when I click on "update", it sens me to Google Plat where I can only Open the App, and I have this message again to update the app. I restarted Google Play, I deleted and reinstalled the app. Nothing happens.

 

First time this happens to me in Tanki. In fact, first time for all my apps.

[OPSMelee 3]

Exactly what's happening to me right now...this deserves attention....I'm sureany have this but don't know how to voice out.

 

[OPSMelee 3]

2 hours ago, a7x_Pedro48 said:

About Mobile version :

 

Your current game version is out of date. Please update the app.

 

If new version is not available in Google Play please restart Google Play.

 

So, when I click on "update", it sens me to Google Plat where I can only Open the App, and I have this message again to update the app. I restarted Google Play, I deleted and reinstalled the app. Nothing happens.

 

First time this happens to me in Tanki. In fact, first time for all my apps.

This needs attention....there might some others who're having this