Bugs and Glitches Reports [Closed]

[ABOUDAHADDOU 13]

8 hours ago, Mr.Nibbles said:

هذه مشكلة معروفة ، ويعمل المطورون لإصلاحها.

Well, I thought I was the only one who fell into this problem

[Devoid 2,601]

4 hours ago, yellowghetto said:

On the Ratings Page, some achievements are no longer completed yet they are. Look at my profile. I earned way more than 25000 exp with my Thunder. Yet it doesn’t show the achievement completed on my profile.

This is a known issue, Developers are working on solving the problem.

[Matt_Black 203]

Vulcan firing sound way too loud.

Happens every time I press the trigger.

Either make the sound quieter or add a own gun volume control to the sound prefs.

Damn thing's so loud I have to have the sound turned down so low I can't hear anything else going on.

[RIDDLER_8 5,552]

Me too. I lost many achievements that I have earned in the past. Please fix that.

[T879 151]

For some reason I can't seem to be able to log into the game in any way. I often login in the Mobile version which stopped working since Saturday (infinite loading bug). Now I tried the client and it also loads infinitely, the HTML Version doesn't load, either.
Now I'm missing out on my Missions and the Discount Weekend 

[Devoid 2,601]

1 hour ago, T879 said:

For some reason I can't seem to be able to log into the game in any way. I often login in the Mobile version which stopped working since Saturday (infinite loading bug). Now I tried the client and it also loads infinitely, the HTML Version doesn't load, either.
Now I'm missing out on my Missions and the Discount Weekend 

Try resetting your client's cache by following these steps:

1. Press "Windows" and "R" at the same time
2. Type in "%APPDATA% and press "Ok"
3. Find the TankiOnline folder, double click on it
4. Find the "Local Store" folder, double click on it
5. Find the "cache" folder, double click on it
6. Press "Control" and "A" at the same time
7. Press the Delete key
8. Navigate to the "Trash" on your computer desktop
9. Clear the trash, then try using your client again

[T879 151]

10 hours ago, Mr.Nibbles said:

Try resetting your client's cache by following these steps:

1. Press "Windows" and "R" at the same time
2. Type in "%APPDATA% and press "Ok"
3. Find the TankiOnline folder, double click on it
4. Find the "Local Store" folder, double click on it
5. Find the "cache" folder, double click on it
6. Press "Control" and "A" at the same time
7. Press the Delete key
8. Navigate to the "Trash" on your computer desktop
9. Clear the trash, then try using your client again

Hm, for example I cleared the cache in the Mobile version and it still didn't work. However, for some reason, when I play there with Mobile Data on, the game loads, but whenever I use WiFi, it doesn't.

I've gotten a new router, so is that a kind of security mechanism from Tanki not to let me in because I could be another person ? 

[AncientFire 1,894]

2 hours ago, T879 said:

Hm, for example I cleared the cache in the Mobile version and it still didn't work. However, for some reason, when I play there with Mobile Data on, the game loads, but whenever I use WiFi, it doesn't.

I've gotten a new router, so is that a kind of security mechanism from Tanki not to let me in because I could be another person ? 

seems like tanki just does not like fast internet, i remember using some slow VPN service (<2mbps), game would load fine. i tried my standard 30mbps wi fi and game would never load

[T879 151]

5 hours ago, sarim2345_the_master said:

seems like tanki just does not like fast internet, i remember using some slow VPN service (<2mbps), game would load fine. i tried my standard 30mbps wi fi and game would never load

I have restarted my router a few hours ago and now for some reason it's working fine again 

[Juan_44 0]

hey, i won at the frost sprinter event (fair). The spectartor said "congratulations Juan_44 you won, please leave the battle". so i left and they told me i would recieve my 5k crystals and 1 container in 48h. i never got my reward...

[BFM 414]

18 minutes ago, Juan_44 said:

hey, i won at the frost sprinter event (fair). The spectartor said "congratulations Juan_44 you won, please leave the battle". so i left and they told me i would recieve my 5k crystals and 1 container in 48h. i never got my reward...

Hello,

you should receive your rewards within 7 days after the event, if you've been told otherwise by one of our event team officials, then please contact one of the event Admins and tell them about your problem.
 

Further more, please, keep in mind that there is a special section for asking questions related to events, find it here

Edited February 24, 2020 by Beg.For.Mercy

[fghjkl54 1,517]

i reported and waited but no one fixed this problem

Assulte drone is 0 exp 0 houres played when i use it

[Devoid 2,601]

6 hours ago, fghjkl54 said:

i reported and waited but no one fixed this problem

Assulte drone is 0 exp 0 houres played when i use it

This is a known issue, the Developers are working to fix the issue.

[Skyarz_22 3]

Hi, sometime, when I start a game, I just do no damage to my opponent, but my them they can do damage to me.

How can I fix this?

[Skyarz_22 3]

Hi, sometime, when I start a game, I just do no damage to my opponent, but them they can do damage to me.

How can I fix this?

[Skyarz_22 3]

Hi, sometime, when I start a game, I just do no damage to my opponent, but them they can do damage to me.

How can I fix this?

[Thiedes 1,106]

7 hours ago, Skyarz_22 said:

 

Hey! it usually happens due to slow internet connection, refreshing the page fixes it most of the time. if not you can always play on the Tanki client or on the standalone flash player.

• How to reduce lags?
• Tanki Client (Download)
• Standalone Flash Player
• Game keeps loading (Browser)

[Towns 574]

10 hours ago, Skyarz_22 said:

Hi, sometime, when I start a game, I just do no damage to my opponent, but them they can do damage to me.

How can I fix this?

If it says 0 when you try to damage them if they just spawned, it won't work. Wait a couple of seconds after they spawn and you're good.

[Shukaku 18]

garage get shocked!

[cyborg11b 5]

On ‎1‎/‎30‎/‎2020 at 2:01 PM, cyborg11b said:

Since working with the HTML-version, my numeric keypad and the right 'shift' keys don't seem to work anymore.
It worked for a while (a month ago or so), but the last few weeks not.

I use Chrome ond a windows 10 PC and this url to sign in : https://tankionline.com/play/

In a mai you sent me you asked to try it with other browsers.

Firefox : same problem

Internet Excplorer : does not load

Edge : does not load

[TheCongoSpider 8,942]

In addition to the usual self-destructing when a Juggernaut uses their Overdrive on you, I seem to self-destruct when I run over a mine at full speed with Wasp. I'm using the new Vulcan with Wasp so I presume it may have came from that. It's rather annoying to self-destruct because of this.

 

 

[ALEX22THEBEST 789]

Can't play in flash after restart ...

 

[TheCongoSpider 8,942]

24 minutes ago, At_Shin said:

could you tell me if there is a technique to that?

Not that I've seen. It doesn't seem to have a pattern to it. Whether I'm close to the Juggernaut when he does it or to the edge of the Overdrive radius, it happens. I just assume I would self-destruct if the Juggernaut uses it on me so I keep some distance. 

 

27 minutes ago, At_Shin said:

when my tank is near it and i use my viking OD on the juggernaut and (s)he uses it's OD my tank, my tank gets blown away while i am firing.... now i think it is because of that -----  i self destruct without initiating it

Doesn't matter what hull. 

[Towns 574]

1 hour ago, ALEX22THEBEST said:

Can't play in flash after restart ...

Flash is so buggy at the moment that I don't really play much in Flash, but more in HTML5. P.S I get 100 daily crystals in HTML5

[Skyarz_22 3]

Hi, every time I start an MM, I most of the time just do no damage to my opponents, and I always have to refresh the page to solve this problem, but it's boring, and long. The worst is when I'm Juggernaut when I spawn. 1 - I spawn without doing damage to opponents 2 - I have to refresh the page = long and boring 3 - My teamates rage cuz i died for nothing and opponents got a free point 4- Me too I rage because it's boring and I'm tired of this bug. 5 - ...  

PLZ help me