Where is my Irbis paint?

[TinBoxGunner 140]

 

Got the paint from challenges but cannot find it in my garage??????

[TinBoxGunner 140]

Yep. There it is and ready for use!

I thought those color flags were color filters.

Now I feel both stupid and that UI designers have some work to do.

Over and out.

[Ninja 10,468]

1 hour ago, TinBoxGunner said:

Here you are

https://ibb.co/3kBJMH3
https://ibb.co/JBSRKKc

It is spelt Irbis, sure you aren't just missing it in the garage? 

If you're totally positive its not there please send a message to the Helpdesk and explain the whole situation here: https://tankionline.com/forms/loss/en/

Include screenshots of all the paints in your garage as well if possible. 

[E_polypterus 2,374]

*Irbris

And ask your questions here

https://en.tankiforum.com/forum/375-questions-answers/

Edited October 21, 2020 by E_polypterus

[GG_reg 1,521]

Can you send a screenshot of the missing paint? Are you sure you have completed Tier 18 of the challenge?

[TinBoxGunner 140]

On 10/21/2020 at 7:13 PM, GG_reg said:

Can you send a screenshot of the missing paint? Are you sure you have completed Tier 18 of the challenge?

Here you are

https://ibb.co/3kBJMH3
https://ibb.co/JBSRKKc

[fghjkl54 1,519]

1 hour ago, TinBoxGunner said:

 

contact tech support team and next time download and use mobile version app instead of HTML5 version in your phone 

Edited October 22, 2020 by fghjkl54

[Viking4s 10,791]

it shows up on your profile https://ratings.tankionline.com/en/user/PinkDiaper

[alkyng 3,080]

23 minutes ago, Viking4s said:

it shows up on your profile https://ratings.tankionline.com/en/user/PinkDiaper

Really? you pick a random profile then you say it there

[ThirdOnion 4,898]

29 minutes ago, asem.harbi said:

Really? you pick a random profile then you say it there

That’s the profile from the screenshots, not a random profile.

[artc 1,119]

Her's a pic of it in ur profile, so u do have it.

[TinBoxGunner 140]

8 hours ago, ThirdOnion said:

That’s the profile from the screenshots, not a random profile.

Yes. Profile is right but I still can't see it in garage???

https://ibb.co/VtjJQpn

Is this a rank issue? This acc is WO2.

If it is, why on earth would you grant this kind of non-usable rewards?

[NuclearPakistanii 224]

4 minutes ago, TinBoxGunner said:

Yes. Profile is right but I still can't see it in garage???

https://ibb.co/VtjJQpn

Is this a rank issue? This acc is WO2.

If it is, why on earth would you grant this kind of non-usable rewards?

no its not a rank issue maybe try uninstalling and reinstalling your game

[TinBoxGunner 140]

I have the same problem in my acc "NothingPersonal" I got a paint "BluePlanet" from a container but I don't see it in my garage. It is seen in my profile info. Whaaaaaaaat is this? I play html via chrome browser.

[ThirdOnion 4,898]

15 minutes ago, TinBoxGunner said:

 

Have you checked every tab of the paints section of the garage?

[Spy 14,701]

23 minutes ago, TinBoxGunner said:

I have the same problem in my acc "NothingPersonal" I got a paint "BluePlanet" from a container but I don't see it in my garage. It is seen in my profile info. Whaaaaaaaat is this? I play html via chrome browser.

Please contact the tech support with this form, as Ninja told you.

[fghjkl54 1,519]

2 hours ago, TinBoxGunner said:

 

I told you download mobile version on your phone and let the HTML5 version for pc who knows maybe this may help otherwise do as @Spy  told you

[TinBoxGunner 140]

Tnx but I will stick to PC html only.  I am not interested playing via small display.

[alkyng 3,080]

Ok I went far from the topic.

I believe this is a problem from you more than it's a bug, 

Maybe you wronged when you search, a lot of times the one thinks the game wronged or glitched on something but after a more thinking he observe that it's from him not the game.

Btw, try to search again precisely, and if you didn't found it try to search again, and if if if you couldn't even find it, why you try?? Is it that important color...

And if you even don't found it, record a video while you searching to make us ensure that you searched correctly (didn't mean insult) but trying to help you.

[Maf 32,300]

1 hour ago, asem.harbi said:

Maybe you wronged when you search, a lot of times the one thinks the game wronged or glitched on something but after a more thinking he observe that it's from him not the game.

He gave a screenshot of the "common" paints, where he only has two paints available. Irbis is a "common" paint, so it should be shown there.

@TinBoxGunner can you try to find the paint in the unbought paints list? I want to see if you still have it available to buy with crystals, despite technically getting it from the challenge already.

[TinBoxGunner 140]

17 minutes ago, Maf said:

He gave a screenshot of the "common" paints, where he only has two paints available. Irbis is a "common" paint, so it should be shown there.

@TinBoxGunner can you try to find the paint in the unbought paints list? I want to see if you still have it available to buy with crystals, despite technically getting it from the challenge already.

It is is not there either.

https://ibb.co/0mPsYDB

https://ibb.co/M2TtJ9B

I also did text search  but with no success.

Edited October 23, 2020 by TinBoxGunner
add

[Maf 32,300]

3 minutes ago, TinBoxGunner said:

It is is not there either.

My bad. Check Rare paints category (blue). Irbis is there for me.

[fghjkl54 1,519]

5 minutes ago, TinBoxGunner said:

 

so you found the paint or not yet?

anyway i wonder how to play the HTML5 version on your phone

[Ninja 10,468]

2 hours ago, TinBoxGunner said:

Yep. There it is and ready for use!

I thought those color flags were color filters.

Now I feel both stupid and that UI designers have some work to do.

Over and out.

Solved! That was a long discussion.

Closed.