Crashing game

[Karot 251]

Why does my game keep crashing every time I play the event mode?

[Spy 14,694]

On 7/12/2021 at 3:40 PM, Karot said:

at the moment i can't get a video, but I'm gonna describe it. 

Ok, so it's like whenever you disconnect your internet there's a bit of lag then it disconnects you from the game. And that's the issue I have except my connection is strong and doesn't theirs no reason for the game to disconnect me so.

Kindly record a video and report it here.

Closed.

[Risk 1,249]

Hello, can you provide us with a video please?

[thunderhunter123 741]

5 hours ago, Karot said:

Why does my game keep crashing every time I play the event mode?

If you are experiencing game crashing, then this link has options on fixing and making it better:

https://help.tankionline.com/knowledge-bases/7-knowledge-base/categories/234-problems-and-solutions/articles

Try this one first: https://help.tankionline.com/en/knowledge-bases/7/articles/2297-i-cant-enter-the-game-the-game-doesnt-load

Then do the other ones like: https://help.tankionline.com/en/knowledge-bases/7/articles/44519-how-to-clean-tanki-online-clients-cache

https://help.tankionline.com/en/knowledge-bases/7/articles/60073-how-to-raise-fps-on-the-new-html5-version

I hope some of the topics help make your device and gameplay at least a little better!

You can also try uninstalling everything Tanki Online related, waiting a little while, and then re-installing the game, fresh!

[Karot 251]

On 7/11/2021 at 6:14 AM, Emil said:

Hello, can you provide us with a video, please?

at the moment i can't get a video, but I'm gonna describe it. 

Ok, so it's like whenever you disconnect your internet there's a bit of lag then it disconnects you from the game. And that's the issue I have except my connection is strong and doesn't theirs no reason for the game to disconnect me so.