Account Blocked

[WAR_CODE_GAMING 0]

So, My Account Recently Got Blocked.... Like on 25th August, A Few Hours After I Stopped Playing. Soo.... Since Then I've Been Sending Account Return Applications... And It Keeps Replying As Wrong Info Provided, Even Though I Don't Think I Provided Any Wrong Info. Just To Confirm That I Sent The Application Multiple Times. So.... If Anyone Knows What Can I do? Or What Should I Do? please help
Thankyou!

[Spy 14,736]

If the Tech Support claims you provided wrong information, I am afraid we cannot help you. At the end of the day it's up to the Tech Support.

[numericable 2,375]

8 minutes ago, WAR_CODE_GAMING said:

So, My Account Recently Got Blocked.... Like on 25th August, A Few Hours After I Stopped Playing. Soo.... Since Then I've Been Sending Account Return Applications... And It Keeps Replying As Wrong Info Provided, Even Though I Don't Think I Provided Any Wrong Info. Just To Confirm That I Sent The Application Multiple Times. So.... If Anyone Knows What Can I do? Or What Should I Do? please help
Thankyou!

Did you create the account or it is anyone's account? Also, did you create it from the same location where you normaly play? For example, if you created the account in a library or in your irl friend's house, the IP adress would not be the same and they will tell you that you didn't create it.

[ingrid10000 16]

What was the reason for the account block?

[WAR_CODE_GAMING 0]

1 hour ago, Spy said:

If the Tech Support claims you provided wrong information, I am afraid we cannot help you. At the end of the day it's up to the Tech Support.

I mean~ Yeah but do you know any other way i can try to recover it? 

[WAR_CODE_GAMING 0]

1 hour ago, numericable said:

Did you create the account or it is anyone's account? Also, did you create it from the same location where you normaly play? For example, if you created the account in a library or in your irl friend's house, the IP adress would not be the same and they will tell you that you didn't create it.

oh yes, the account was made in Somerset but now i live in Hillsborough so yeah.. can be that 
Thank you!

[ingrid10000 16]

23 minutes ago, WAR_CODE_GAMING said:

I mean~ Yeah but do you know any other way i can try to recover it? 

Accounts can only be recovered through the Tech Support and Tech Support only.

 

And again; 

34 minutes ago, ingrid10000 said:

What was the reason for the account block?

 

Edited September 5, 2021 by ingrid10000

[numericable 2,375]

6 hours ago, WAR_CODE_GAMING said:

oh yes, the account was made in Somerset but now i live in Hillsborough so yeah.. can be that 
Thank you!

That should be the reason, try to explain it to them in details to show them that this account really belongs to you.

[WAR_CODE_GAMING 0]

11 hours ago, ingrid10000 said:

Accounts can only be recovered through the Tech Support and Tech Support only.

 

And again; 

 

prolly because multiple logins, cuz my brother's play on it sometimes and they're in pakistan

 

[ingrid10000 16]

13 hours ago, WAR_CODE_GAMING said:

prolly because multiple logins, cuz my brother's play on it sometimes and they're in pakistan

 

Whether or not another blood relative is playing on your account (and not a stranger to whom you'd share your account), that's technically still considered account sharing based on the IP address changes, and the account will most likely remain blocked indefinitely for game rule violations.

[Spy 14,736]

Since we cannot assist you, I will close the topic.

Closed.