Spent 2000 tankoins to change name, but made a bit of a mistake

[SeiiTaishogun 16]

I recently changed my name to "SeiiTaishogun" but wanted "Taishogun".  Is this possible to fix lol?

 

Thanks in advance.

[NikmanGT 4,375]

1 minute ago, SeiiTaishogun said:

I contacted them from here https://tankionline.com/forms/free/en/

Then got an e-mail with a link to discord, but couldn't find where to ask questions there.....

Try to contact them via mail.

[Titan 743]

I made a similar mistake of changing my nickname and it was fixed when i tried contacting the Tanki Support through mail. They had asked me to which nickname I wanted it changed to and fixed the issue.

[NikmanGT 4,375]

Might as well contact Tech Support and explain your issue, but I think most likely it won't help much.

[SeiiTaishogun 16]

23 minutes ago, NikmanGT said:

Might as well contact Tech Support and explain your issue, but I think most likely it won't help much.

I contacted them from here https://tankionline.com/forms/free/en/

Then got an e-mail with a link to discord, but couldn't find where to ask questions there.....

[NikmanGT 4,375]

On 6/20/2022 at 11:54 AM, NikmanGT said:

Try to contact them via mail.

@SeiiTaishogun Did you try it out ?

[SeiiTaishogun 16]

On 6/21/2022 at 12:43 AM, NikmanGT said:

@SeiiTaishogun Did you try it out ?

I will try this now.  Thanks

Edit: 

Just got this email:

Hello! This is Tanki Online Customer Service. We have received your message and have assigned to it the following ticket number – 3984553. We will get back to you within 48 hours.

Edited June 23, 2022 by SeiiTaishogun

[NikmanGT 4,375]

9 hours ago, SeiiTaishogun said:

I will try this now.  Thanks

Edit: 

Just got this email:

Hello! This is Tanki Online Customer Service. We have received your message and have assigned to it the following ticket number – 3984553. We will get back to you within 48 hours.

They will reply to you soon ^^ 

Be sure to explain all your details and the mistake that happened....

Do you have any more queries, or shall I close the topic ?

[SeiiTaishogun 16]

20 minutes ago, NikmanGT said:

They will reply to you soon ^^ 

Be sure to explain all your details and the mistake that happened....

Do you have any more queries, or shall I close the topic ?

Yeah thanks for the help, you can close it now 

[NikmanGT 4,375]

Answered, closed.