Jump to content
EN
Play

Forum

The game is back! A token of apology


Marcus
 Share

Recommended Posts

  • Community Manager

game_is_back_december_2022_wide_1006_EN.

 

Tankers!

 

We are finally ready to tell you the long-awaited news — Tanki Online is back!

 

It has been a really challenging time for all tankers and for the developers too. We have been continuously working on getting the game back as soon as possible so you can once again enter the Tanki battlefields. We cannot express in words the amount of work done, but the normal operations of the game servers have been restored!

 

Known problems: New players

 

There are some problems we didn’t manage to solve. These apply to players who created their accounts from August to November this year and didn’t link an email address:

  • If you were logged in to the game and had the “Remember password” option enabled, once you enter the game, make sure to link your email;

  • If you were not logged in, didn’t have the “Remember password” option enabled, and have no email address linked to your account, to restore access to your account, you need to contact customer support: help@tankionline.com;

  • If you were not logged in, didn’t have the “Remember password” option enabled, but you have an email address linked to your account, to restore access you need to click on the “Forgot password” button and set a new password.

 

Known problems: Clans are disabled

 

For a few days after the game’s launch, the “Clans” feature won’t be available for all players. This is a temporary and required measure.

 

Known problems: Shop is disabled

 

For a few hours after the game’s launch, the “Shop” feature won’t be available for all players. This is a temporary and required measure.

 

A token of apology


 

We've felt your support like never before, thank you very much for it!

As our token of apology for the inconvenience caused recently, we will add a special mission. You can obtain it by going to the "Missions" screen till December 8th, 2 AM UTC. The mission is completed automatically and is available starting from the «Master Sergeant» rank.  

 

Enter the game at the specified time, open the «Missions» screen and click on the «Claim» button to get the following items:

 

  • 30 Ultra Containers

  • 50 Containers

  • 10 Weekly Containers

  • 20 days of Premium Pass

  • 3000 Stars

  • 500 Tankoins 

  • 30 lollipops

  • 20 days of Daily Tankoins Pass

 

Events

 

We also would like to remind you about the postponing of some in-game events:

  • The «Trick-or-Treat» mini-game will now end on December 8th

  • Black Friday will take place from December 9th to December 11th (though the discounts will only be on December 9th)

  • The «Arcade» event will continue on December 5th and will last till December 26th

  • The eSports Tanki Fund resumes on December 10th and will last till December 27th

  • The «Loss of Control» event dates will be announced later. Stay tuned!

  • The «November B» challenge is prolonged till December 9th.

 

Once again, thanks for your support and for staying with us!

  • Like 15
  • Thanks 7
  • Agree 2

❤️

Share this post


Link to post
Share on other sites

Hurrra. I love you Tanki.❤️  You are all back online. faster than the anticipated time.

Good Job.

On 12/4/2022 at 6:12 PM, Marcus said:

Once again, thanks for your support and for staying with us!

I will always with you. My first and top favorite game forever. Thank you developers and staff

Edited by SulfuricAcid
  • Like 2
  • Sad 1

Share this post


Link to post
Share on other sites

Cue the people complaining about so few Lollipops, even though there was only a few days left of the event before the game went down and 30 is more than justifiable...

Glad the game is finally up and running!

  • Like 1
  • Saw it 1
  • Agree 1

Share this post


Link to post
Share on other sites

On 12/4/2022 at 6:45 PM, sarim2345_the_master said:

Nice but everything is loading super slowly because of the high amount of players opening the game at the same time Rip

give it like an hour or so, maybe then we will have smoother experience playing the game again

 

  • Like 1

Share this post


Link to post
Share on other sites

@MarcusBuying the battle pass doesn't work? Can help us escalate? Thanks!

PS -> Nevermind, logged out logged in, now it works but its pretty laggy at the garage.

Edited by brainhoo
  • Agree 2

Share this post


Link to post
Share on other sites

I used my containers, my first 60 normal containers worked fine, then i opened the rest and it didn't load onto a page so i pressed the back button and it used my containers but gave me no reward! this also happened wiith the 30 ultra containers i was given. If theres a way you can see my crystal history etc you can see i'm telling the truth.

  • Saw it 1

Share this post


Link to post
Share on other sites

On 12/4/2022 at 10:02 PM, h7do said:

I used my containers, my first 60 normal containers worked fine, then i opened the rest and it didn't load onto a page so i pressed the back button and it used my containers but gave me no reward! this also happened wiith the 30 ultra containers i was given. If theres a way you can see my crystal history etc you can see i'm telling the truth.

shouldve waited more, it took me 2 minutes to open every 15 containers

  • Saw it 1

Share this post


Link to post
Share on other sites

I am at the height of happiness. I cannot express my joy nor my gratitude to my developer friends. The best news is that I have recovered. And forward always. We will not leave you, nor will we abandon you, my friends. Congratulations to all.?

  • Like 3

Share this post


Link to post
Share on other sites

On 12/4/2022 at 9:31 PM, proresolute said:

there seems to be a bug on the trick or treat minigame where it says error and puts you back to the very start?? 

me too. for me it shows a box saying soon; ofc I logged out to see if it is needed to log in again or not.

Edited by SulfuricAcid

Share this post


Link to post
Share on other sites

This topic is now closed to further replies.
 Share

×
×
  • Create New...