Jump to content
EN
Play

Forum

  • 0

Currency recovery


NAJEEBMASTER
 Share

Question

My account " NAJEEBMASTER " was stolen a week ago by a hacker. The Tanki Online Support Team recovered my account but the problem is that the hacker used all my tankoines. I was having 1940 tankoines and 40 gold boxes. He used my one chance to change nickname for free. I leave this matter. He also used my crystals, supplies and few rubies but, they can be again generated easily. I talked to tanki about my tankoines but they said that they were used on my account. I want to ask that, at that time, I, the owner, was not operating the account, someone else used my tankoines and I wanted them to be spend on the other way. Is there any way to get my stolen currency ( used my the hacker against my will ) back ? 
   As you know that collecting 1940 tankoines and having 40 gold boxes without buying is a struggling game.

Share this post


Link to post
Share on other sites

7 answers to this question

Recommended Posts

  • 0
On 1/23/2025 at 4:37 PM, NAJEEBMASTER said:

Any tech support guy can chat with me here in forum ??

The forum is a place for players to come together and have meaningful discussions, while moderators keep an eye on the posts. To contact tech support for personal questions there's only one way, and it's through e-mail. If they cannot assist you further, no one else will be able to. Not even here on the forum. You can still ask general questions and receive player's answers, but for personal issues, tech support is the only way. If you have other questions feel free to contact me via forum PM.
I wish you good luck with the issue and since we cannot help you further, this topic is closed.
 

Share this post


Link to post
Share on other sites

  • 0

Try again, give them as many details as possible, dont forget to mention your account has been hacked and the resources had been used by the one who hacked your account. If you do not succeed, unfortunately I feel like there isnt anything else to do as only the tech support is able to return your resources. If they decide not to, nothing else can be done. make sure your account is fully protected: Account Security

Share this post


Link to post
Share on other sites

  • 0
On 1/23/2025 at 4:00 PM, NAJEEBMASTER said:

@krokorok I will try again, but don't you think that this is unjust that someone else used my currency against my will. Tanki can extract every details of my account but they are failed to do so ?

It is, unfortunately I dont know what criteria tech support uses or how they make their decisions.

Share this post


Link to post
Share on other sites

  • 0

A

On 1/23/2025 at 8:29 PM, krokorok said:

It is, unfortunately I dont know what criteria tech support uses or how they make their decisions.

 

Any tech support guy can chat with me here in forum ??

Share this post


Link to post
Share on other sites

This topic is now closed to further replies.
 Share

×
×
  • Create New...