Crystals

[quoteluv 0]

So just a sec ago i bought my FIRST crystals, but the 20 k didnt come in?

Any help?

Edited August 14, 2015 by quoteluv

[N3tralRE 282]

Well quoteluv...perhaps u bought your crystals too early; unless you live in Iceland, Great Britain, Portugal, an eastern African nation, etc., then you certainly bought too early (May I suggest time conversions between your time zone and Coordinated Universal Time?).  Here's what Semyon said about the 20,000 crystal bonus for reference (you can check out the developers' news in the forum to verify)

 

Your battle machines are always hungry for the latest gear, for another micro-upgrade, or for the next big modification. But it’s not always easy to keep up. So we wanted to make it easier.

From 02:00 UTC on August 14, till 02:00 on August 15, we’ll be giving out 20 000 bonus crystals extra on your very first crystal purchase on an account.
.....

Edited August 14, 2015 by N3tralRE

[Phoenix.Raised 5,992]

Well quoteluv...perhaps u bought your crystals too early; unless you live in Iceland, Great Britain, Portugal, an eastern African nation, etc., then you certainly bought too early (May I suggest time conversions between your time zone and Coordinated Universal Time?).  Here's what Semyon said about the 20,000 crystal bonus for reference (you can check out the developers' news in the forum to verify)

You changed the original quote

----------------------------------------------------

Original post:

 

 

Tankers!

 

If you’ve been itching for some new equipment with which to lay waste to your opponents, but your crystals are running a little low, then we have some really cool news.

 

Today only, till 02:00 on August 15, we are giving out 20 000 bonus crystals extra on your very first purchase on an account.

 

So, if you have an account where you’ve never bought any crystals, and you make your first purchase (of any size) today, you will get 20 000 crystals extra as a bonus. This applies to all accounts that have never bought any crystals.

 

Let the shopping spree begin!

 

Don’t forget, this promotion ends at 02:00 UTC on August 15 so there are only a few hours left.

 And wrote that post at 13 Aug 2015 - 08:24

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Adding misleading information: 

 

 

From 02:00 UTC on August 14

You bring other players into confusion

[quoteluv 0]

Dear Tankionline,

 

Im here very dissapointed, becouse I was one of those people who bought the crystals at the right time and didn't get the 20 k bonus, please dont put your 2:00 UTC, and dont put your NEW POST where you changed the time,yea we know what Im talking about, so could you be so kind and please send me my 20 k bonus , and Im 100% sure that I didn't buy crystals ever, so this was my first purchase. And here is the first picture of the post http://prntscr.com/844q7l So don't tell me that i bought my crystals before, and here is my profile http://prntscr.com/84kcz4

 

Even here you can see the transaction - 

 

Order Details

 

Player nickname: quoteluv

 

Order date/time: 14 Aug, 2015, 05:49 (UTC+3)

 

Transaction number: 11123341

 

Crystals bought:260

 

-quoteluv

Edited August 14, 2015 by quoteluv

[Phoenix.Raised 5,992]

Wait until 02:00 UTC on August 15 and then complain at help@tankionline.com 

Not before

[Sewegart 809]

Topics merged.