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Reports on Bugs and Glitches following server downtime on 11th July 2016


theFiringHand
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Tankers,

 

This is where you should report and glitches, bugs or errors you encounter following the server downtime that happened on Monday 11th July 2016.

 

IMPORTANT: Our programmers should have already restored all Premium Account time and Pro Battle Passes that went missing this morning. If you notice that your Premium time or Pro Battle Pass has not been restored after disappearing, please contact customer support and report the incident.

 

If you need more detail regarding the server downtime mentioned above, please see the original post here.

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Guys, Please read what I wrote in the post. If you're missing anything, please contact support. Only use this thread to report errors or bugs that are not related to your missing items.

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tanki my pro pass stilll not returned it was good threw the 4th next month can i get it back please

Edited by cb_rider

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I was playing a xp/bp deatmatchbattle on dessert and everyone got so much lags

by resetting the game the problem stays

 

 

 

 

 

 

sorry for my bad english

Edited by armor4444

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tanki my pro pass stilll not returned it was good threw the 4th next month can i get it back please

Hello, I purchased the "PRO" pass yesterday and It's missing from my garage today? How can I return it? It also took my crystals!

How to contact tech support

 

Guys, Please read what I wrote in the post. If you're missing anything, please contact support. Only use this thread to report errors or bugs that are not related to your missing items.


 

1-serevers are too lagging 

2-no one got thinking challenge prizes

3-no one got euro 2016 prizes

The prizes will be handed out when all issues are solved as Cedric already mentioned here.

Edited by falcosenna1

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today, I lost my 63k after today's update.

 No one knows my password and nothing is bought new in my garage.

Pls help me to recover this........

Contact tech support for this issue.

 

Hello

 

If I click on the change mission button, the system subtract from me 5000 crystal!

double change = -10000 :(

It's good you report it here. Also contact tech support to refund the crystals.

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Servers are back but the lag is back too ..

How about making a special server where you can only create xp/bp battles and another with only parkour maps ..

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I opened my game today at Monady 11th july. I was very happy that portugal won and i supported it. But, when i opened my game I didnt recieved any prize or crystals and I am very mad at this bug so plz fix it and give me my prize :(

 

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I opened my game today at Monady 11th july. I was very happy that portugal won and i supported it. But, when i opened my game I didnt recieved any prize or crystals and I am very mad at this bug so plz fix it and give me my prize :(

They wrote it that you will get rewards tomorrow

Edited by marto85
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where is my pro battle pass ?

I bought it recently !

Contact tech support for this issue. 

 

I opened my game today at Monady 11th july. I was very happy that portugal won and i supported it. But, when i opened my game I didnt recieved any prize or crystals and I am very mad at this bug so plz fix it and give me my prize :(

As marto85 said, you'll get your prize(s) tomorrow.

Edited by falcosenna1

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I paid for premium pass yesterday and have not been able to log in ALL DAY. And now i have i cannot complete a single battle, because the 999 ping.

 

I want my crystals back. Get it sorted TO.  :angry:  :excl:

 

10Fromlen.

 

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