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PayGarden payment "cancelled"


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So, I bought 75 days of Premium a few days ago.

 

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But, Tanki decided to delete my premium, and this is the reply that they gave me:

 

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Are you kidding me, Tanki? You can't even make your Payment system safe? And you are talking of block my account?

What kind of idiocy is this?

I did not get my money back.

Edited by Cortana
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That's nothing to do with the problem.I have lost real money and would like TO to fix the problem.....

 

 

Geez..some people

 

I'm sorry, I made that post thinking that you got your money back. 

Edited by Fragrance
Please avoid using inappropriate language

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I'm sorry you've had trouble with PayGarden. Unfortunately, you'll have to speak with PayGarden about this and ask them why your payment was cancelled.

 

We use PayGarden as a payment service provider, which means, you pay PayGarden, they forward us the payment and details (after taking their cut obviously) and then we forward you the items. The payment cancellation was on their end, so you'll need to discuss this with them.

 

However, I'll also speak with our payments manager to see what she can find out.

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I'm sorry you've had trouble with PayGarden. Unfortunately, you'll have to speak with PayGarden about this and ask them why your payment was cancelled.

 

We use PayGarden as a payment service provider, which means, you pay PayGarden, they forward us the payment and details (after taking their cut obviously) and then we forward you the items. The payment cancellation was on their end, so you'll need to discuss this with them.

 

However, I'll also speak with our payments manager to see what she can find out.

add back some of the old payment methods would be nice

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