Press accounts are special game accounts issued to those TO YouTube content creators who meet the necessary requirements, with the intention of improving the quality of their channel content.
Here's what said about them in the official YouTuber TO Program thread:
 
You can learn more about press accounts (their requirements, current list of owners and so on) and the YouTuber TO program in general here.

Hey.
Kindly put those players who bother you on your ignore list (either by left-clicking on their nickname and selecting the 'Ignore' option, or by using the /block Nickname chat command) and you won't see their messages ever again. If a moderator happens to be present in the chat / battle at the time, they will deal with the violator accordingly.
Additionally, if you'd ever like to raise your concerns regarding a certain player's behavior, you can always contact a Chat Administrator (@Hate [PM] or @Defender [PM]) via Forum PM.

For any account block-related inquiries, you will need to contact the Tech Support via this form.

You cannot delete your own topics or posts, but hide them from everyone else (except for the moderators) by using the 'Hide' option available.

To retrieve your lost account, you will need to contact the Tech Support via the Application for account return form.

To leave a battle group in the HTML5 version of the game, simply left-click on your nickname at the very top-left side of the game's interface and select the 'Leave group' option from the drop-down menu:

The Tech Support has their own valid reasons. The most you can do is attempt re-filling in the form, only this time providing better and more detailed information. In the future I would strongly advise you against the use of VPNs, due to such delicate and legitimate issues that may consequently arise due to their very nature, or at least to properly consult with the Tech Support beforehand (especially considering you've mentioned that you've already had the exact same issue in the past) to discuss the available options and thus avoid any possible future inconveniences. It's important to know that it's really not the game at fault here.

Hi.
The self-destruction key can in fact be changed to a custom one, though only in the Control Settings of the HTML5 version of the game (either on the browser or the official HTML5 client [download link for Mac users]).

 

Soon. Keep an eye out on the News and Announcements section!

Hello.
To retrieve your stolen account, you will need to contact the Tech Support via the Application for account return form. [More info]

Hello.
Depending on whether your account has either been completely blocked (meaning that you're not allowed to log into it) or banned from the game's chat (meaning that you're not allowed to use the game's chat), there are two different procedures for both of the cases:
If you believe that your account has been mistakingly or unreasonably blocked, you will need to contact the Tech Support via this form. [More info] If you believe that you have been banned from the game's chat mistakingly or unreasonably, you will need to contact one of our English Chat Administrators (@Hate [PM] or @Defender [PM]) via Forum PM.

If you'd like to access the HTML5 version of the game via a browser, you can do so via this link (by basically clicking on the 'Play' button on the TO's homepage).
 
If you'd like to access the HTML5 version of the game via its official HTML5 client, you can do so by downloading it from here (or here, in case you're a Mac user).

It may have happened that you actually caught a Black Box (which doesn't contain the regular 1000 crystals of a normal gold box but a container), which is very similar (and on a quick glance almost quite the same) to that of the current Cosmonautics Day holiday gold box (plus it's very hard to see exactly which of the two you may be catching due to the rocket explosions at the golds' drop zones). Please check if you've got a new container sitting in the Containers section of the game — that'd be a good way to start off.
As for the missions' progress, you're required to visit the 'Special' tab of the Missions section of the game (only available in the HTML5 version) prior to starting completing a special mission (such as the current holiday Madness gold box one), otherwise any of your progress toward it won't begin to count until you do that. Have you checked the Special missions' tab prior to catching that box?

Hi.
2 days have passed, meaning that you should receive a Forum PM from the eSports team anytime now. In case you don't receive a PM within the next 24/48 hours, please contact either @SuperNick95 or @The.L-E-G-E-N-D via Forum PM and they'll sort it out.
 
Thread closed.

Hi.
They've had the exclusive 'Electromagnetic Salvo' alteration for Gauss equipped, which could be purchased from the game's Shop for a limited amount of time (during the 20th and the 30th of March) as a special bundle offer.
More info can be found in the official announcement thread: Take your Gauss to the next level

Hi!
Daily Premium rewards are no longer being claimed automatically, and have been moved exclusively to the HTML5 version of the game (to the 'Special' tab of the Missions section of the game (only available in the HTML5 version)), from where they need to be claimed manually each day of an active Premium Account.
Additionally, do note that apart from the daily Premium bonuses, the rank up crystal rewards have also been moved to the Special missions' tab of the game, and now became a permanent special 'Rank Up' in-game mission, from where they will also need to be claimed manually each time as you rank up, as they're too no longer being claimed automatically upon ranking up.
 
 
→ Special Missions

This question has already been asked many times. You'll just have to be patient and keep checking the game every day to see when your preferred crystal kit will show up, or simply buy the desired items separately at a garage discount (which are pretty common).
If you'd like to submit any ideas or suggestions for the game, you can do so here.

Hi.
Unfortunately, the position of Supreme Commander (/ in-game clan owner) cannot be transferred to another player in the clan.

Such an offense is prohibited as per the point 2.1.3. of the Game Rules (Exploitation of software bugs in the Game, and transferring information about them to third persons, except for the Administration), and is punishable with an account block.
Kindly refrain from it.

Until the game completely migrates to the new HTML5 version in its entirety once and for all by the end of 2020 when Flash technology will be completely gone, the (old) Flash version of the game can still be accessed via this link. 
If anyone has lost their account and they didn't have an e-mail address linked to it to recover it, they can retrieve it by contacting the Tech Support via this form.

Efficiency is a statistic meant to reflect how effective a player is in battles. How it is calculated and the complex formula used for it has not been disclosed by the Developers.

Then the account is obviously still safe in the game's servers, and they have most likely forgotten their login details.
 
In order to retrieve their lost account, they will need to contact the Tech Support via the Application for account return form. [More info]
 
Answered.

Server restart at 02:00 UTC+0 or 03:00 UTC+0 (depending on daylight savings time) = new [TO] day.
One daily Premium reward per each server restart (regardless of the 24 hour time frame within it).

It has been changed due to an updated Forum engine. Whether the ranks' displayment feature will ever be reimplemented into the Forum again is unknown.

That's because those players who have sent you a friend request have already reached their maximum active friends' list limit of 300, and can thus no longer be accepted as friends from their outgoing friend requests.