I'll help you ... :D enter a battel from a netcafe (or from any computer except you one) and you may get your fund becouse the computer sometimes is the prolem , if you didn't get it , do the following :- download and install snigat 9 , then start recording , then enter to a short battel , finish it and then stop recording , and now you have a proof , goto your mail ( yahoo - hotmail - msn - etc... ) and type your prolem and attach your proof then send them to help@tankionline.com and they will solve this problem .

Hello everyone , I'm Hawk-Eagle . I have a prolem with my tank , when I play , every thing seems good , but actualy , mu shoots doesn't harm enemies , and isedia doesn't repair friends , even when i stand on a supply box my tank don't take it and the flages too ! the only thing that's working , enemies soots effects me ! they can harm me and i can't ! I wish anyone can help me here !