I used to buy 60,000 crystals and got 60,000 free. Now bonus dropped to 45,000. when bought with double card used to get 240,000. Now i get 210,000. Losing 30,000, a 12.5 % loss! Now I know where they're going - to bring in new paying customers!
Not so many offers on buying kit as you used to do, either.
If you want this business to move forward i suggest you think about letting us trade in old kit for crystals, and maybe a second-hand market where you buy old kit for less but with a time limit / expiry date, to give people a chance to try different set-ups.
You also need to think more about your mods or "balancing" and the impact on your customers. For instance, when you added a laser onto shaft you completely changed its operation. Here's a clue "sniper". Definition - someone who shoots from a place of concealment. I can't hide from anyone when i have a ruddy great laser pointing back to where i am. The person i am trying to shoot now knows i've targetted them and moves away so i can't get full power on them. And if i've paid all those crystals on it i'd like the option to sell if you make such a fundamental change to a piece of kit.
Paints. In real life you don't get the opposition telling you what their armour thickness is, or whether their carrying chobham defence plates. Let us buy paint for camouflage reasons only, and allow us to buy defence against different guns independently, instead of bundling 2 or 3 together in more and more complex combinations. We know what we want to defend against, stop trying to second guess us. You haven't hit the mark, for me, yet with one single paint.
Bring in some new ideas from ctf, cp etc. How about defend the castle, with tank traps, walls that can be destroyed over time, intermittent fire traps, water that slows tanks down, built in automatic independent wall canons, etc etc.
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