Welp thanks for nothing guys Tanki online hasnt responded to me in 4 days now So im just going to quit

Does my email have to be verified?

Like I said, I cant access the account. So how am I supposed to go to the settings?

Hello, I lost a password to my alt account zaiko_soul, when I try to recover it the letter where I can change the password doesnt appear in my email, I checked my spam and junk folder and it isnt there either. I sent a letter to tanki online about this problem but they havent responded in 2 days, please help! I wanna play during to`s birthday!! (p.s I also bought a ton of crystals on it)