i am using my Hassan17TheChosenOne account and when I try to do a mission it doesn't work help please

I need help in my account hassan17TheChosenOne I cant complete mission when I collect a supply box I check my mission and it has nothing please help.

In the past i had an account name hassan331 which was banned because i was playing in a parkour battle and someone else was using hacks and he pushed me with twins hack on a building i was upside down and suddently i get banned saying i was using hacks please someone help me