Holy words!

Unfortunately, your proof is not sufficient to take action. The best proof is a video which clearly shows the violation. Quality of the video must allow moderators to easily understand nicknames and ranks of all the players.

I don't know how someone stole my password, the only thing that comes to mind is that maybe I wrote it for error in one of the google forms for the contests... Otherwise I would not know, but the fact remains, I lost all my gold boxes and the customer service didn't want to refund me, not even partially!

Very bad experience today the customer service replied to me saying that they've refundend only 3000 crystals for the pro battle pass... and no one word about who did this to me! As many players probably know well, earn gold boxes in the giveaways is very difficult, I've earned 26 of them with great effort and now they're gone, but it seems that tanki staff doesn't care about us. I think they can easily find the hacker by reading his IP in the game's logs, and maybe in the battle's log, but as I said they don't care.

This happens to me everytime I get an error...

The help desk told me that they don't refund these things, but I tried with the form too and there they replied to me that I'll need to wait... I hope that my golds will come back and the hacker will be blocked :(

The golds results used but I've never done it! What is going on here?? I wrote to help@tankionline.com do you think that I'll got my golds back? :(

Ok but I think is impossible for someone to know my password, so I think this should be a bug. The form is for crystals, do I need to write gold boxes in the comment?

Hello, today I noticed that all my golds are disappeared from the garage, I had 24 of them!!! Is this a bug? Please tell me I want them back...