Thank you Sir! I hope our situation changes soon. Good luck Nives!

Hey Nives! Please help me. I am a player of the server LATAM (Spanish) and I am very annoying with our situation. Our CM (Matias Emiliano Rudaz) is an incompetent and has never known how to handle the community. 1 year and 5 months ago, the Spanish server was launched and since then there is an indescribable disorder. 1. There are only 3 helpers in the game (just because we press the CM, but now he does not respond) and the moderators can not suspend anyone in the game chat. The chat is full of insults, clutter, provocations, attempts to obtain the password, other account information or other personal information from any other player, etc. etc. 2. The support always takes more than 1 week to reply to the emails of the players. If a player has an urgent issue (account theft, password change, etc.) he has to wait more than 7 days (sometimes 20 days) to receive a response ... really? THIS CAN NOT BE!! 3. There are no contests or tournaments as in other communities, our forum is abandoned and with many flaws (there are no forum moderators) and consequently there are many topics and posts that must be eliminated. That and more problems we have, please help us, Can you fire our CM? Please change our CM or do something... I can give the evidence if you ask me. (screenshots or whatever you ask me) Best regards and good luck!