The developers have the time to remove the apology mission but there is no time to change forum banners to acknowledge the problem?!?!?! And there is absolutely no reason to remove it at all. It was the compensation for the first x days. They can issue an other one whenever they actually fix it. This was a really nasty move.

Well, the problems are still the same.

If you care to understand the case read my previous posts. There are consumer protection laws against what they are doing. They are not allowed to misrepresent their products like this. What they are doing is very much illegal.

So, once again, is it possible to get a straight answer to a legit complaint?

Is it possible to get a clear answer?

Without a question they are lying. I have been collecting data well before the new containers and it was the case even then. After opening statistically relevant number of the new containers what they said to be 10% for a "Rare" item it turned out to be around 0,5% for augments. Which is below even "Legendary". I only had 6 augments plus the 2 permanent items as possible "Rare" prize. 8 all together. Out of 17 "Rare" prize I won only one was an augment and all the rest( 16 ) were permanent items.

Because they are cheating an lying about it. The real probabilities are not what we are told. This is unlawful. I have got more than enough evidence to prove it if this goes to trial. And it seems it will end up in court, unless there is a full correction soon.

It is a very simple 15 minutes job. Is it done? This is seriously unlawful very dirty and disrespectful practice. NEEDS to STOP!!!!

I suppose this is meant as irony meaning that the all-mighty developers cannot be forced to come to their senses. In reality the player community is a sleeping giant with great powers.

Actually in a way you could. You are used as a human shield by the developers avoiding responsibility to answer the questions. If You all quit and no one is taking this role anymore the developers would have to face the music themselves. Off course this would require community wide cooperation. If anyone unknowingly takes the job we can ask them to quit to force the developers to give real answers.

This is unlawful outrageous practice. Are we not entitled to an answer and correction? Do we need a lawyer? It is really easy to correct it. Just remove all the excessive code designed to deceive us. All you need is a few lines of code: - 2 randomized numbers. - a simple switch construct with the proper percentages to decide the raririty group - use the second random number to create an index to select the specific item from the available prizes in the group. Any first year programmer can very easily do it. Do the same for ultra's as well!

Currently the developers totally disrespect the players. Even the buyers too. They do whatever unmoral or/and unlawful stuff they want to. We need to show them muscles and force them to take us seriously. It is possible that this wont happen until they start to feel the financial pain though. A "Do not buy anything for money strike" would be a suitable first step.

This is very clearly the misrepresentation of the product, it is against the law. Actually users have all the power in the world if they decided to use it. You'd be surprised how great the power of the community acting together is. It could be an official trial with lawyers or a strike. Or both. I am pretty sure we have some lawyers around here.

I am not assuming anything, except that they are not allowed to lie. There are laws forbidding the misrepresentation of a product. We need to force honesty on these people!

Has this reached the developers? My case is very clear because I only had 6 augments plus the 2 permanent prizes. The probability of not getting an augment out of 16 rounds is around 0,0000000233% which means that the average number of open containers needed to reproduce my numbers (1 out of 17 Rare) : 4294967296 . I managed to produce these outrageous numbers out of 149. There is simply no question that this is intentional, the developers are lying through their teeth.