1st thing if you want to get back a stolen account for speeding up the process is to write these things: 
	1. Your callsign (nickname); 
	2. Info about your payments (if you have ever donated), including payment system you used and cellphone number, if you payed through SMS. 
	3. Also we need to know, whether you've got players that are registered through your referral link (their nicknames). 
	4. Tell us the e-mail address that you used when you registered the account. 
	5. Do you belong to a clan (if yes, which one)? 
	6. Have you ever been banned/punished and for how long and when? 
	7. When was the last time you accessed the game successfully. 
	8. Where do you play from (country, city)? 
	9. And finally, what are your last purchases in the garage (except battle-supplies)? 
  
	after that i got one reply saing i needed to wait from 1 to 30 days for getting the account back... 
	(they writed this on russian and english... 
	Your application is accepted. For its consideration we need from 1 to 30 days - depending on the workload of the technical support. 
	Once your issue is resolved, we will send you a written response to the e-mail, from which we received the application. 
  
	Thank you for your patience and understanding!) 
  
	i got this message on 20 march...  after 18 days from sending the application... 
	just wait some time... 
  
	(got these messages by the replies from help@tankionline.com)