I have already contacted support. I've done it all and it didn't work out.

I've read all this for me to ask here on the forum is because I've tried all these alternatives. Anything that is written in the tutorial is a basic thing I already did, and nothing solved it. I recorded two videos.... Vídeo 1 : Vídeo 2: HELP-ME!!!!!!! plz

Hi! I can't get into the game, the game doesn't load, it's just loading and never enters. I can't log in via the browser. I can't get through the client. I've done everything in my power and I couldn't solve it. I've tried in several browsers, I've cleared the cache, my internet is very fast, I have a good computer with lots of memory I need an answer from tanki online, I play for 5 years I invest money in the game, I really like the game, but the game is not providing me with a good experience