I have the email address for the account and I even changed the password for the account. But I can't log in because 2-factor is enabled. And I write to the technical team and they ask me for information. The account is an old account and I tell them what I remember. They say I'm wrong. I can't explain it to them.

I have sent information 10 times. I have no false debts. I have been playing on this account for 14 years. I just get scammed every time, and I have all the evidence.

I am providing accurate information, and I have many pictures related to the account. They are not talking to me, they are just asking for account information. Therefore, I am asking the authorities to help me with this issue.

Hello. I have been transferring my account information for 5 months to get my account back. And I get this response. *Our verification did not confirm that you are the owner of this account*. I can't get my account back, it's just ridiculous. Please help me with this issue from the higher authorities.

I have sent information by email several times, but they always say that I made a mistake. I have been participating in esports since 2017. I have not experienced any problems until now. It is my own account, I have played live on the air several times. I have no obligation to deceive anyone. Please help me with my account.

Hello. In June 2023, I won an esports tournament and received a gladiator skin. In July, I enlisted in the military. In June 2024, I returned for a 10-day leave and was able to log into my account.I completed my military service in January 2025. I logged into my account and played for one day. The next day, I couldn't log into my account because two-factor authentication was enabled and my nickname had been changed.At that point, I lost my email address, so I couldn't send you detailed information. I found the email, so I'm ready to provide a detailed response. I changed my account password, but I can't log in because two-factor authentication is enabled.I can provide you with account information, including payment history and nickname change history. I don't remember the exact date the account was opened, but it was around 2013-2014. The last time I logged in was January 13-14, 2025.The account holder's name was changed to Finito. Two months later, it was changed again to Audemar. I looked at my account transaction history, and it shows the date March 3, 2025. My account has most likely been blocked. Please investigate and help me regain access to my account. I am available to answer your questions.