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[FAQ] How do I change my password or/and email?


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Dear fellow Tankmen!

 

As I've seen some random topics, and I just want to help you guys out, I've created a topic that shows you how to change the password and the email of your account.

 

Here are a few steps that show you how to change your password or/and email:

 

1. Push the settings button when you're logged in your Tanki Online account:

 

m_20120213-wt29-5kb.jpg

 

2. Push the 'Change password and e-mail' button:

 

m_20120213-6wjn-49kb.jpg

 

3. You see a message coming up with 'The letter with instructions was sent to your e-mail address:

 

m_20120213-rxuj-29kb.jpg

 

4. After that, you go to your e-mail, and you check out your inbox if you see any e-mails of Tanki Online:

 

m_20120213-iq9w-8kb.jpg

 

5. In the email has been placed a link:

 

asdfasdfasdfasdfasdf.jpg

 

6. Click the link, and you will get to a screen:

 

m_20120213-afif-18kb.jpg

 

7. Fill in your new data for your account en push save:

 

m_20120420-79bm-19kb.jpg

 

I hope this worked out.

 

--

 

Here will problems be placed and solutions will be given.

 

1. poephoofd.jpg

 

This is a problem that will come up when the link in your e-mail doesn't get clicked within 5 minutes, or when the link has been clicked by someone else already. This can be solved by sending a new link by following all the steps again up here.

 

2. You can not enter your account anymore, and you do want to change your password. How do you do that? Here'll the problem be solved!

 

First go to the log-in screen, and push the 'Lost nickname or password?' button?

 

m_20120420-agek-19kb.jpg

 

Secondly, type in your email, if you still remember it:

 

m_20120420-onju-12kb.jpg

 

After that, go the your email, and if it is right, you've received a message from Tanki Online:

 

asdfasdfasdfasdfasdf.jpg

 

 

Please follow the link, and change your password and/or Email.

 

3. Your email has been changed and/or you've typed in a wrong email address while trying to change it! What do to do?

 

This problem has one straight way to go: Try to contact help@tankionline.com . This may take a while, because they'll be really busy.

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Please don't reply to this guide, but let the people who're having problems with changing the e-mail step forward to get a solution for their problem with changing the e-mail or the password of their account. The giving of solutions for other people is absolutely not prohibited!

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Thank you so much for giving us your account's hash. We can change your password now.

 

As I am pretty experienced, I've seen that if the link gets clicked one time, or does not get used in 5 minutes, the link get incorrupted. I will make that too! I will try the link now, and if the link works, and you can change my password, it'll be delted immediately!

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As I am pretty experienced' date=' I've seen that if the link gets clicked one time, or does not get used in 5 minutes, the link get incorrupted. I will make that too! I will try the link now, and if the link works, and you can change my password, it'll be delted immediately![/quote']

 

Just hide the code... Save yourself from pro hackers. If they even exist on Tanki. lol

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I think its pretty obvious about how to change your password -.-

 

This topic is useless. Maybe a more "helpflul" guide will be good.

 

I've seen many people around who do not know how to change their email or password.

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Good enough guide...and if a hacker has already changed your password than you get to wait for all eternity without a response from help@tankionline.com ...

 

Let me improve the guide tomorrow with another option of changing your password.

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I accidentally typed a wrong email. I am at hotmail' date=' but when i typed my email in, I accidentally typed hotail, lol. Help, how do I change this? Plzzzzz help me!!! :( :( :([/quote']

 

I don't know the answer to that, but lemme improve it, but that doesn't answer your problem.

 

~Problem reported to Koolwalky.

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I am already a Warrant Officer 2' date=' so I don't want to start a new account. Boohoo, I guess there is no way to solve this problem. :( :( :( :x :x :x[/quote']

 

I have a way: Try to contact help@tankionline.com , and try to proove them that the account is really yours, like you can contact them with your old email address and/or tell them any payment dates or so.

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how can you change your email or password when you typed in the wrong email. If it was sent to your email and you typed in the wrong email. Well that's not possible,cuz it would be sent to the wrong email. So can you change my email on tanki online from AWH55@live.com to awh55@live.com ok. thanks.

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