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Please fix my account...


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It has been over 3 months that I have tried to get Tanki to fix my account.

 

In short: A hacker took over my account during Christmas and spent around 10,500 crystals of mine,

some of them I purchased, I told them about it and they locked my account for I think 34 days, then when

I got it back, they banned me for account sharing!! Which I absolutely did not do, then weeks later MizARee

(one of our chat mods) saw a person telling me that his brother hacked my account and took screenshots of them

saying so, MizARee sent them to me, (ty again MizARee :) and then I sent them to Tanki to show them I was

innocent, now for months I continue to wait and wait and wait, all the while I send emails to Tanki every few days

to remind them I am alive!! but nobody fixes this problem... PLEASE fix my account!! I am noob Marshal with M2

Viking now, I can upgrade next sale, but that is not the point, I would like my crystals back, I paid money for some

of those and I have sent the receipts to Tanki to prove it....

 

Please fix my account!! :roll:

 

Thank you.....

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Sorry, we cannot help you here, send an email to help@tankionline.com telling them about your problem and they will assist you as soon as they can.

 

I have, however, informed an Admin about this post, as I am aware of your situation.

 

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