it's doesn't make any sense !! help@ta..

[r_700670060 4]

hello

 

Three days ago I received a letter made ​​me very happy,

 

But today I think I will kill myself after waiting longer than two months to open my account that has been blocked unfairly !!

 

1-

 

 

2-

 

[r_EddyBeGood0 45]

Your account is NOT blocked

[r_700670060 4]

Your account is NOT blocked

 

 

 

hello.

 

first: my aacount name is : 050150

 

and my account Email is : abod990@gmail.com

 

and It is locked for more than two months , Occurred because of an error on my browser ( or error from the game i don't even know how it happened !! ) made ​​me in the game Indestructible for two minutes ofter that i refresh the page than everything come back normal .

 

i did explained what happened to me to help@tankionline.com and than they send to me this Message :

 

 

*******************************************************************************************************************************

Hello.

To return your account, we need to verify that you are a real owner. Please, send us an email, containing all of the following.

1. Your callsign (nickname);

2. Info about your payments (if you have ever donated), including payment system you used and cellphone number, if you payed through SMS.

3. Also we need to know, whether you've got players that are registered through your referral link (their nicknames).

4. Tell us the e-mail address that you used when you registered the account.

5. Do you belong to a clan (if yes, which one)?

6. Have you ever been banned/punished and for how long and when?

7. When was the last time you accessed the game successfully.

8. Where do you play from (country, city)?

9. And finally, what are your last purchases in the garage (except battle-supplies)?

 

 

The more info you give, the faster we could help you. Thank you!

 

****************************************************************************************************************************

 

 

and I told them all the information required than they send to me this message :

 

********************************************************************

 

Hello! This account has been blocked for the use of third-party software, which is a flagrant violation of the rules of the game

Unfortunately, for such violations unlock the account is not provided

 

 

***********************************************************************************************************

 

 

so it's doesn't make any sense i did explained what happened to me ,, I am innocent ,, there was error from the game or from my browser

 

The game is not free from mistakes !!

[Raphael2 3,263]

Player Raphael2 has been banned for a month. Reason: Continued Ignorance of complaints section rules in the Forum.

[r_EddyBeGood0 45]

Sorry, we cannot help you here, reply to their message stating that you are still waiting and they will assist you as soon as they can.

 

Thread Closed