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Crystals bought with PayPal haven't shown up yet


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I bought 500 crystals using PayPal almost an hour and a half ago, and they still haven't shown up. However, I did get a payment confirmation from PayPal, and another e-mail a short time ago, but I can't read it, not only because my e-mail server apparently can't process the Cyrillic alphabet, but I wouldn't have been able to understand it anyway. Here's what I received...

 

Çäðàâñòâóéòå

Âû ñîâåðøèëè ïîêóïêó ÷åðåç ñåðâèñ 2pay.ru

Ñòàòóñ âàøåé ïîêóïêè:

Ñïîñîá: PayPal

Ñóììà: 100

Ñîñòîÿíèå: Îæèäàåò ïðîâåðêè

 

Òîâàð/óñëóãà : Êðèñòàëëû â ÒÀÍÊÈ Îíëàéí

Êîëè÷åñòâî : 500

Ðåêâèçèòû : Waterfall_Eclipse

Ñîñòîÿíèå : Îæèäàåò ïðîâåðêè ïëàòåæà

 

 

 

 

 

 

 

Ïðîâåðèòü òåêóùèé ñòàòóñ òàêæå ìîæíî ïî ññûëêå:

http://2pay.ru/opl....html?zakaz=786739

 

Åñëè ó Âàñ åñòü âîïðîñû èëè ïîæåëàíèÿ ïî íàøåìó ñåðâèñó, îáðàùàéòå ê êîíñóëüòàíòó:

email: support@2pay.ru

Áåñïëàòíûå òåëåôîíû: 8 800 200 2729 (Ðîññèÿ) è 8 800 50 2729 0 (Óêðàèíà)

ICQ: 232437503

Skype: support_2pay.ru

 

 

So, does this mean that my payment was accepted or rejected? Regardless, I still don't have the crystals.

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Your payment is currently undergoing security verification. Here is the status page for it, use google translate if you need. The email is in the wrong encoding, so you'll need to select a correct encoding and re-post it, but I am almost positive that this is an order confirmation.

 

Please note: first-time payments are subject to security check, which can take over 24 hours. Please be patient, if you have any qyestions, contact 2pay.us.com

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Your payment is currently undergoing security verification. Here is the status page for it, use google translate if you need. The email is in the wrong encoding, so you'll need to select a correct encoding and re-post it, but I am almost positive that this is an order confirmation.

 

Please note: first-time payments are subject to security check, which can take over 24 hours. Please be patient, if you have any qyestions, contact 2pay.us.com

I have no idea how to adjust the encoding, but thank you. I hope that the crystals will show up soon.

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Your payment is currently undergoing security verification. Here is the status page for it, use google translate if you need. The email is in the wrong encoding, so you'll need to select a correct encoding and re-post it, but I am almost positive that this is an order confirmation.

 

Please note: first-time payments are subject to security check, which can take over 24 hours. Please be patient, if you have any qyestions, contact 2pay.us.com

I have no idea how to adjust the encoding, but thank you. I hope that the crystals will show up soon.

 

When 2pay finishes the security verification, they will send you another e-mail and you should get the crystlas right away. I've used them to purchase game currency here and in other projects, they work fine.

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Waterfall_Eclipse, the correct encoding seems to be Windows-1251, try to re-open the email using it, you should see the Cyrillic symbols (instead of a mixed bunch of Central European ones), then you'll be able to post it anywhere for a translation

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Waterfall_Eclipse' date=' the correct encoding seems to be Windows-1251, try to re-open the email using it, you should see the Cyrillic symbols (instead of a mixed bunch of Central European ones), then you'll be able to post it anywhere for a translation[/quote']

My problem seems to have been with the fact that the regular AOL program can't read Cyrillic. Anyway, I opened it in Firefox, and ran it through a translation program. Here's what came up...

 

Hello

You have made purchase through service 2pay.ru

The status of your purchase:

Way: PayPal

The sum: 100

Condition: Expects check

 

The goods/service: Crystals in TANKS Online

Quantity: 500

Requisites: Waterfall_Eclipse

Condition: Expects check of payment

 

 

 

 

 

 

 

To check up the current status also it is possible under the reference:

http: // 2pay.ru/oplata/history.html? zakaz=786739

 

If you have questions or wishes on our service, turn to

To the adviser:

email: support@2pay.ru

Free-of-charge phones: 8 800 200 2729 (Russia) and 8 800 50 2729 0 (Ukraine)

ICQ: 232437503

Skype: support_2pay.ru

 

 

------------------------------------------------

Whether you know, that... At 2pay.ru there is a partner program: partner.2pay.ru

 

 

Here's the translation of what came up when I checked on the status of the order...

 

Payment:

 

Way: PayPal

 

Date: September, 03rd 2009

 

The sum: 100

 

Condition: Expects check. How many to wait? Ask Alexander Aleksandrovicha on bodies: +7--921-730-30-56, Email: alex-dd@mail.ru or icq: 316002427

 

The order:

 

The goods/service: Crystals in the Internet-project TANKS Online

 

The seller:

 

Quantity: 500

 

Requisites: Waterfall_Eclipse

 

Condition: Expects check of payment

 

Probably, for successful transfer you need to reload game.

 

The explanatory:

You can keep the address of this page and learn a condition of payment after a while. You can ask a question to the adviser www.2pay.ru directly from this page.

 

 

Regardless, my crystals still haven't shown up, and it's been about a day since I placed the order. What's going on?

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Yeah, since 2pay.ru takes up the risks of fraud - if there is a chargeback, they pay it and not game devs, they have a wait period. It is a common practice in PayPal exchange and it is there for a good reason - to protect merchants and game devs from loosing money on fraudulent transactions. Expect the payment to be lceared soon (if it hasn't yet).

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