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never got crystals! i did evrything i could!


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Support Team of Xsolla

Ваш запрос (#120742) решён. Вы можете продолжить общение по этому запросу - для этого просто ответьте на это письмо.

 

 

 

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support, May 27 06:15 am (YEKT):

we contacted the support of the game and received the answer that these two payments are done

 

Best regards,

Xsolla support

 

 

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Jack Grotelueschen, May 27 06:08 am (YEKT):

English version below

 

 

Здравствуйте!

Вы совершили покупку через сервис Xsolla

Статус вашей покупки:

 

Способ: Zeevex

Состояние: Деньги получены

Товар/услуга: Кристаллы в ТАНКИ Онлайн

Количество: 980

Реквизиты: 0880

Состояние: Стоит в очереди на отправление

 

Проверить текущий статус также можно по ссылке:

https://secure.xsolla.com/status/success?invoice=17402076&sign=08d5af1a80ff9a049f13ff773c2f0480

 

Если у Вас есть вопросы или пожелания по нашему сервису, обращайтесь к консультанту:

email: support@xsolla.com

Бесплатные телефоны: 8 800 200-27-29 (Россия, Казахстан) и +380 44 379 18 79 (Украина)

ICQ: 232437503

Skype: payment_support

 

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Hello!

You made a purchase on Xsolla

Your purchase status:

 

Payment method: Zeevex

Status: Money accepted

You bought: Crystals in ТАНКИ Онлайн

Amount: 980

Details: 0880

Status: To be delivered

 

You can check the current status using this link:

https://secure.xsolla.com/status/success?invoice=17402076&sign=08d5af1a80ff9a049f13ff773c2f0480

 

If you want to ask any questions or speak out your preferences, please contact our customer support:email: support@2pay.ru

Toll-free numbers: 8 800 200-27-29 (Russia, Kazakhstan) and +380 44 379 18 79 (Ukraine), +7 342 237 63 87 (worldwide)

ICQ: 232437503

Skype: payment_support

 

 

Reply

 

 

________________________________

From: Xsolla

To: Jack Grotelueschen

Sent: Saturday, May 26, 2012 6:02 PM

Subject: [Xsolla] Re: say purchase succesful but no crystals yet (ticket #120742)

 

 

 

 

 

 

 

 

 

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Jack Grotelueschen, May 27 06:07 am (YEKT):

Show ImagesOptions

You completed the following purchase:

Zeevex Purchase # Purchase 413164

Reference # aaebaccc2e75c3df_4fbba4eb

Merchant Invoice # 17402076

Merchant twopay_merch

Currency Zeevex Tokens

Date 2012-05-22 10:38:35 -0400

Transfer Transfer 996242

Tokens spent 1000.0

Name Quantity Price

TANKI Online, 980 Crystals, invoice 17402076; for help go to support.xsolla.com 1 1000 ZXT

Pricing Information

Total Price 1000 Zeevex Tokens

Seller Information

Name Xsolla

Website https://www.zeevex.com/users/10099

Your account was charged 1000 Zeevex Tokens.

Please refer to the merchant for more information.

 

 

________________________________

From: Xsolla

To: Jack Grotelueschen

Sent: Saturday, May 26, 2012 6:02 PM

Subject: [Xsolla] Re: say purchase succesful but no crystals yet (ticket #120742)

 

 

 

 

 

 

 

 

 

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support, May 27 06:02 am (YEKT):

hello!

Could you please tell us what game did you pay to ans what was the amount?

 

Best regards,

Xsolla support

 

 

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Jack Grotelueschen, May 27 06:01 am (YEKT):

say purchase succesful but no crystals yet

 

______________________________________

 

 

 

 

WTF? i never got them support says i did....is there something u type to get ur crytals i want my crystals!

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