My Tanks, & Guns are GONE!

[DTeCH 1]

 

 

I came home from work, & decided to play some tanki... only to find that my stuff is gone. My M3 Mammoth, M3 Riccochette, & M3 Isida are all gone.

 

No matter what I choose to play with out of the other things now, nothing works, I can only play with WASP, & Smokey.

 

http://support.d-techzone.com/dl/to/gone.png

 

 

I went to PayPal to see if there were any problems, because I had this happen before as you can see if you search my posts, & sure enough, GTS refunded my payment again.

 

 

I spent US $210 when I got the Double Crystal Card, & upgraded my M2 Mammoth to M3 (20,400), M2 Riccochette to M3 (18,000), M2 Thunder to M3 (14,000), & I also bought the Rustle Paint (12,000).

 

That's a total of about 70,000 crystals.

 

 

 

I do not understand why my favourite tank, & gun are gone, & not reverted back to M2 because of GTS's refunding.

 

 

 

Please assist me in this matter as soon as possible. I don't have my favourite gun, or tank anymore.

 

http://support.d-techzone.com/dl/to/paypal1.png

 

 

Every time I pay with GTS something goes wrong, & Tanki accounts gets messed up because of it.

 

Why do they refund your purchases? Have a look at the last purchase I did for MizARee here.

 

Please assist me in solving this issue. I can't play with WASP, & Smokey guys. I Need some assistance.

 

Image tag removed - koolwalky

[r_3ZoOo0 0]

wow big problem

[DTeCH 1]

Thanks guys for all the support!

 

 

They found that it was due to email change, & that's what triggered the refunds.

 

Support at G2S.com has apologized, & walked me through the payment process, because

not remembering the email used the first time would trigger their systems to red-flag the transaction

to be looked over by staff later, for the safety of their customer Tankionline.com.

 

Because of having the Double Crystal card when I originally made the purchase, & had since expired... the card was pushed to my account to complete the re-purchase by tanki staff.

 

It's all back to normal.

 

Thanks again guys!

[r_AdvocatusDiaboli0 861]

Thread closed. Problem has been solved.