My Account got hacked

[TheIceGirl 4]

Hello today i just end the last exam for the end of year long story :roll:

i log in my Account as i do every day but the crystals has been used ,,

as no one ,, NO one know the password ill say it's a hacker

umm i guess i was have almost 2700 crystals but now 45 :?

he bought me dictator m0 + M1 + M2 and hornet m0

So what should i do ? , a friend told me that i should post an Complaint .

well ... lets see what will happens

edit: the crystals now more than 45 because I'm playing

[TheIceGirl 4]

idk if it's helping but always using M3 wasp m1 isida ( need to rank )

and the rank Sergeant-major

[r_Sun-Shine0 0]

U should change ur password and write to help@tankionline.com

And read this post - How to protect your account against Hackers, Phishers, Scams. :)

[TheIceGirl 4]

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Done.

[TheIceGirl 4]

1. Never have the same password as your username, They have to be different and not "easy to guess"

• Did it.

2. Never tell anyone your password, even Moderators and Administrators will NEVER ask for your password!

• Did it , and i know that before.

3. All of your account details, payment information including E-mail address can only be requested from help@tankionline.com and the Private messages asking for them can only be received from 11 people: Ksenia Ignatieva, Vladimir Anisimov, Nikita Chalov, Eugenii Malov, Maria Khusainova, Stanislav Kasimov, Stanislav Manturov, Dmitri Konovalov, Irina Anisimova, Jana Lapshina, Victoriya Bukina,

• i guess cheats from PM end from long time right ? , btw yes i know that too.

4. Never, under any circumstances for whatever reason accept files from any random person or stranger on Skype or any other IM service. Such files can have malicious software that can affect your computer and/or steal your account.

• i don't accept any thing in ?Skype ( Except the photos ).

5. Never give out any sensitive information to anyone on Skype or any other IM service, Such information about your account can only be requested by help@tankionline.com

• I Know.

 

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Can you tell me how did i got hacked and i followed the whole rules up ?

[r_Sun-Shine0 0]

Idk, I'm not a hacker :) Mb u were on a false link.

[TheIceGirl 4]

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links that asking you email and pw accounts ?

oh are you kidding me it's so much old trick :lol:

[TheIceGirl 4]

Up

[TheIceGirl 4]

Up

[mohamed_nagy 10]

Same thing happened to me, i had 12000 crystals and some1 bought rico m0+m1+m2, how hackers know our passwords?

[TheIceGirl 4]

Up

[MizARee 30]

Sorry, we cannot help you here, send an email to help@tankionline.com telling them about your problem and they will assist you as soon as they can.

[r_AdvocatusDiaboli0 861]

Sorry' date=' we cannot help you here, send an email to help@tankionline.com telling them about your problem and they will assist you as soon as they can.[/color']