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:?: :(Hello Tankionline, I was just in a battle and was the top one on my team. There was over 600 crystals in the battle fund and we had one flag to get and the other team was at least 10 flags behind us. It was on server 4 in Silence 11 and then server went down? When I went back in it was gone and all new battles were there? I haven't had this happen before and was very disappointed to have taken all that time trying to win and then to be taken off without getting to get my reward? Could you explain why this has happened and how I can avoid this in the future?? Also please explain how someone can take a flag then go into a building and hid with it or be standing on their side and the flag apear on then and they get a point for it? That happened in this battle to us this person went into a building and could shoot us but we couldn't shot them??

Please help me understand as I have enjoyed being on here so far but I don't like to play with what I would call cheaters! I always try to play fair and want others to do the same!! I am not sure I have put my email into my account but it is pkast5@verizon.net!

Thanks so much for your prompt reply!

2jjsandab

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This is not the first time. Luckily those things don't happen often. But sometimes yes.

You can write to help@tankionline.com but i don't think they will refund your crystals. Last time they didn't.

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Yeah it is rare when it happens. help@tankionline.com is about the best you can do. They usually dont refund crystals' date=' yes, but they will help prevent this from happening in the future.[/quote']

You can not prevent this, since this is a problem of the server and doesn't depend from your browser/pc/internet.

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