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need my password changed but when i click send the intructions to my email its not sending


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Keep your correct e-mail address and write to help@tankionline.com from that mail. Then explain them your error; they will ask you some questions to see if the account is really yours.

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but when i click send message it says The host 'POP3' could not be found. Please verify that you have entered the server name correctly.

Subject 'need my email changed on my account because of hacker', Account: 'POP3', Server: 'POP3', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D so please can you inform then about what has happened so change the crompton@gmx.com to crompton@gmx.co.uk

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I can contact them only if i need to talk about my account.

Back to step 2:

Keep your correct e-mail address and write to help@tankionline.com from that mail. Then explain them your error; they will ask you some questions to see if the account is really yours.

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